Sales Specialist
Chalhoub Group
Total years of experience :15 years, 8 Months
•Sell Brand Perfumes: Chloe, Aqua de parma, Vera Wang, Bottega Veneta, Veneta, Bond 09, Desquared, FERRE Juliet Has a Gun, Blue marine, AJ Arabia, Amour Oud
•Attend to customer visiting the shop, initiate sales process, offer qualified advice on the available product/s, pay attention to customer tastes and close the sale in order to reach sale targets and render the customer satisfactory.
•Meet and Greet the customer/s courteously, building solid and long term returning customer/s and provide personalized service.
•Maintains stock levels and sales, re-ordering when necessary.
•Regularly attends meetings with Top Management and Managers to gather information and knowledge about the sales and product knowledge.
•Writes consistent sales reports; daily, weekly and monthly and follow up with Stock Controller.
•Providing reports on products and pricing brands and regular feedback to management if there are any changes.
•Responsible for all kind of promotions indoor and outdoor to reach our target and focus on sales as one team and to make sure we have enough stocks and testers and GWP for customers to increase the UPT.
•Merchandising: Making sure that brands are organized properly, maintains cleanliness inside the store and maximize customer interest and sales levels by displaying products appropriately.
•Organized office tidiness, in -charge of dealing with guest/s concerns through phone and personal selling of the hotel rooms and apartment to all the suppliers and individual customers, and update conformation on both end.
•Maintains the records, filling, and computer spread sheets.
•Analyze events and weddings needs if necessary.
•Maintains good and friendly relationship with guest/s.
•Find creative ways and means for the improvement of sales performance and makes recommendations to the management.
•Successfully build customer loyalty by providing qualified and professional customer services.
•Prepares reports by collecting, analyzing, and summarizing information.
•Present and sell company products and services to current and potential clients.
•Planning, Organizing and implementing Marketing and Sales programs of the company.