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Kamal Kaiss, Key Accounts Manager

Kamal Kaiss

Key Accounts Manager·Philip Morris International

Saudi Arabia

Bachelor's degree, Business Marketing

Work experience

Total years of experience: 7 years, 5 months

Key Accounts Manager

November 2017 - May 2019

Philip Morris International

Riyadh, Saudi Arabia

November 2017 - May 2019

• In charge of Commercial Strategy development across Key Accounts and Wholesale Channel

• Lead the negotiation process of Key Accounts yearly contracts; with a budget of above 5 mio USD, mainly focusing on rationalization of spending versus deliverables

• Developed a new tailor made trade program called “The Ambassador”, which transforms Key Account retailers into PMI brand ambassadors and rewards them upon improvement in share of market

• Expanded Key Accounts reach by contracting 2 new customers (Lulu and Nesto), and introducing the first ever tobacco category within a hypermarket chain in Saudi

Company industry:
Consumer Packaged Goods Manufacture
Job role:
Sales

Territory Supervisor

March 2015 - October 2017

Philip Morris International

Dammam, Saudi Arabia

March 2015 - October 2017

• Distributor Management: Leading a Sales force consisting of 3 Sales Supervisors and 17 Field Sales representatives on Go-To Market strategy and sales volume achievement

• Consumer Engagement: Managing a team of 35 promoters, to ensure effective point of sale activation & communication of consumer selling messages to legal age smokers

• Retail Engagement: Developed, piloted, and nationally implemented the “Cycle Brand Target” Program, which rewards retailers with gold coins upon achievement of brand sales volume targets

• Trade Development: Increased the weighted coverage of PMI contracted universe from 29% to 35% while maintaining the same top line rentals budget

• Controlling the yearly area tactical budget on trade offers to Wholesale and General Trade

• Working closely with Demand Planning and Supply Chain team on forecasting future In- Market Sales Volume by SKU/Channel

Company industry:
Consumer Packaged Goods Manufacture
Job role:
Sales

Market Strategy & Planning

June 2014 - February 2015

Tamer Group

Jeddah, Saudi Arabia

June 2014 - February 2015

• Managing all Trade Marketing & Commercial activities for “Olay” skin care brand in Saudi

• Accountable to approve direct investment spending on yearly Joint Business Plans with large Modern Trade and Pharmacy Channel Customers

• Principal Management: Lead the coordination between Tamer and P&G commercial team

• Conduct monthly demand review meetings with P&G to amend & set future volume targets

• Allocate budgets on initiatives and promotions by channel/district & track spending

• Analyze market reading value & volume share versus competition

• Work in parallel with Regional Sales Managers through developing winning strategies, tools, and plans to ensure volume achievement

Company industry:
Consumer Packaged Goods Manufacture
Job role:
Sales

Unit Sales Manager

June 2013 - June 2014

Tamer Group

Riyadh, Saudi Arabia

June 2013 - June 2014

• Heading Nestlé’s Pharmacy Channel Business in Riyadh (Brands: Nido, Cerelac, & Nan)

• Leading a team of 8 people. 6 Account Executives and 2 Van Salesman

• Allocate the unit's volume & value Target by Brand/SKU/Account/Salesman

• Manage receivables, customer credit terms, customer balance conformations, & invoice collection

• Control spending & allocate promotional budget by account to ensure maximum ROI and achievement of BTL objectives

• Negotiating yearly Joint Business Plans & Key Business Drivers with class A customers

• Ensuring the implementation of Visibility & Availability fundamentals through coaching Account Executives & aligning with merchandising units

• Effectively managing joint business with National Key Accounts

Company industry:
Consumer Packaged Goods Manufacture
Job role:
Sales

Key Accounts Executive

January 2012 - May 2013

Napco National

Jeddah, Saudi Arabia

January 2012 - May 2013

• Handling the Sales & Collection from Danube & BinDawood Moden Trade accounts in Jeddah

• Yearly Contract (Joint Business Plan) negotiation.

• Conducting Year to Date Business reviews versus JBP

• A complete workout of the entire sales process, from order generation to final delivery

• Heading a team of Five merchandisers to ensure the implementation of Availability & Visibility standards

• Weekly featuring of Sanita brands across Danube & BinDawood stores

Company industry:
Consumer Packaged Goods Manufacture
Job role:
Sales

Education

Lebanese American University

July 2011

July 2011

Bachelor's degree, Business Marketing

Lebanon

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

B.S. in Business Administration with emphasis on Marketing Distinction student, Cumulative GPA of 3.50

Shouf National College

July 2008

July 2008

High school or equivalent, Completed Grade 12, Lebanese Baccalaureate

Lebanon

Skills

Integrated Marketing
Expert
Integrated Marketing
Expert
Administration
Expert
Administration
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Planning
Expert
Planning
Expert
Students
Expert
Students
Expert
Microsoft office
Expert
Microsoft office
Expert
Integrated Marketing
Expert
Integrated Marketing
Expert
Administration
Expert
Administration
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Planning
Expert
Planning
Expert
Students
Expert
Students
Expert

Languages

Arabic
Expert
English
Expert

Memberships

Ringers Basketball Team

Head event planner (logistics,supplies, and word of mouth spreading) and Microphone commentator.

January 2005

Sabah Basketball Club

Basketball MVP in 3 Street ball and competitions at my local community.

January 2004

Lebanese House Establishment of the Environment

Active Board member

May 2008