Hotel Operations Manager
Hôtel Maha Tours
Total years of experience :5 years, 0 Months
Tour operator based in the Algeria Sahara, with its own charming little traditional hotel.
- Physical and phone hosting.
- Check-in / Check-out.
- Booking management.
- Lounge management (coffees, drinks, snacks).
- Breakfast cooking and set up.
- Manager assistance and accountability
- Turning shifts (night / morning - breakfast) / day)
- Guest and customer hosting (check-in, check-out)
- Accounting tasks
- Snack management
- Phone and physical hosting
- Administrative tasks
- Yield management
- Physical and phone hosting.
- Check-in / Check-out.
- Sales (Hotel services)
- Booking management.
- Customer loyalty services
- Hotline.
- Technical support.
- Satisfaction survey.
- Phone services (sales).
Rooms division management Accounting Hospitality standards and general procedures Guests services and relations HACCP
French, Arabic, English, Spanish