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Kameshwar sah, F&B Supervisor (In Room Dining)

Kameshwar sah

F&B Supervisor (In Room Dining)·Le Royal Meridien Beach Resort and spa

United Arab Emirates

High school or equivalent, accountancy

Work experience

Total years of experience: 12 years, 3 months

F&B Supervisor (In Room Dining)

March 2014 - Present

Le Royal Meridien Beach Resort and spa

Dubai, United Arab Emirates

March 2014 - Present

• Supervise and manage employees and all day-to-day operations
• Maintains service and sanitation standards in restaurant areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Utilize interpersonal and communication skills to lead, influence, and encourage others; advocate sound financial/business decision making; demonstrate honesty/integrity; lead by example.
• Encourage and build mutual trust, respect, and cooperation among team members.
• Serve as a role model to demonstrate appropriate behaviors.
• Identifying the developmental needs of others and coach, mentor, and help others to improve their knowledge and skills.
• Develop specific goals and plan to prioritize, organize, and accomplish the work.
• Ensure and maintain the productivity level of employees.
• Providing the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Ensure compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Ensure compliance with all applicable laws and regulations.
• Ensure compliance with food handling and sanitation standards.
• Ensure staff understands local, state and Federal liquor laws.
• Establishing and maintaining open, collaborative relationships with employees and ensures employees do the same within the team.
• Establishing guidelines so employees understand expectations and parameters.
• Monitor alcohol beverage service in compliance with local laws.
• Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Identifying the educational needs of others, develop formal educational or training programs or classes, and teach or instruct others.
• Ensure employees are treated fairly and equitably. Strive to improve employee retention.
• Ensure employees receive on-going training to understand guest expectations.
• Solicit employee feedback, utilize an "open door" policy and review employee satisfaction results to identify and address employee problems or concerns.
• Strive to improve service performance.
Ensure recognition is taking place across areas of responsibility
Additional Responsibilities
• Provide information to seniors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyze information and evaluating results to choose the best solution and solve problems.
• Assist servers and hosts on the floor during meal periods and high demand times.
• Recognize good quality products and presentations.
• Oversees the financial aspects of the department including purchasing and payment of invoices.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Tribhuvan University

August 2004

August 2004

High school or equivalent, accountancy

Nepal

Skills

Public Relations
Expert
Public Relations
Expert
Operation
Expert
Operation
Expert
Cost Accounting
Expert
Cost Accounting
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
customer service
Intermediate
customer service
Intermediate
Public Relations
Expert
Public Relations
Expert
Operation
Expert
Operation
Expert
Cost Accounting
Expert
Cost Accounting
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English

Expert

Hobbies and interests

listening music, playing billiards