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Kamil Amin, General Manager

Kamil Amin

General Manager·LA Fitness

Canada

High school or equivalent, Business Administration

Work experience

Total years of experience: 13 years, 3 months

General Manager

January 2015 - Present

LA Fitness

Mississauga, Canada

January 2015 - Present

• Led day-to-day sales and operational
performance for a high-volume fitness
club.
• Consistently exceeded monthly and
annual membership sales targets,
contributing to sustained revenue growth
beyond fiscal goals.
• Designed and executed local marketing
and lead-generation strategies (online &
in-club) to expand the customer base.
• Recruited, trained, coached, and
developed sales teams, improving close
rates, retention, and overall club
performance.
• Managed staff scheduling to ensure
optimal coverage during peak business
hours.
• Delivered personalized fitness consultations
and onboarding experiences, aligning
member goals with memberships and
personal training services.
• Conducted fitness assessments and
orientations to improve engagement and
long-term retention.
• Maintained exceptional customer service
standards, fostering a welcoming and
high-energy club culture.

Company industry:
Sports & Outdoor Activities

General Manager

March 2013 - January 2015

Gold’s Gym

Georgia, United States

March 2013 - January 2015

• Held full P&L responsibility for club
performance, operations, sales, and team
leadership.
• Led multi-department teams including
sales, front desk, and childcare, ensuring
seamless daily operations.
• Consistently exceeded membership and
revenue targets through consultative sales
strategies and performance tracking.
• Hired, trained, and mentored sales and
operations staff, setting clear KPIs and
accountability structures.
• Delivered high-touch onboarding
experiences, improving member
satisfaction and retention.
• Implemented risk management and
service recovery strategies, reducing
complaints and cancellations.
• Oversaw facility standards, equipment
maintenance, and vendor relationships to
ensure premium member experience.

Company industry:
Other Healthcare Services

Education

Oakridge Sceondary

September 2008

September 2008

High school or equivalent, Business Administration

Canada

Skills

BUSINESS STRATEGIES
Intermediate
BUSINESS STRATEGIES
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
MEMBERSHIP SALES
Intermediate
MEMBERSHIP SALES
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate