Core O&M Manager
Korek Telecom
Total years of experience :19 years, 9 Months
Managerial Skill:
• Strong interpersonal and team lead skills.
• Good negotiation, communication and decision making skills
• Ability to prioritize and handle multiple tasks in a high- pressure environment.
• Goal oriented, self-motivated and committed to the successful outcome.
• Capability to work under stress conditions
• High level of personal moral and integrity
• Strong team builder and leader
• Customer oriented
Technical Skill:
• Core Network Architecture & Standards
• CS-Core and PS-Core nodes Management and associated knowledge
• Core Network Performance Analysis and quality measurement
• SS7, SIGTRAN, IP signaling analysis, Network Integration and Configuration Management
• Core Network Operation and Maintenance, Process Development and Management
• CDMA Switch deployment & management and GSM Switch Management
• Correlation knowledge in Configuration, Fault and Performance of Core Network
• Knowledge and Working experience on Ericsson AXE System Architecture,
• Lawful Interception Integrated Management System architecture, design and operation
• Knowledge on IP routing, Mobile Packet Backbone Network, SGSN, GGSN
• Fault/Performance Trend, SLA, MTTR Analysis, Reporting and recommendation, KPI Analysis and report delivery
Operational Skill:
• Supervision and maintaining all routine maintenance, preventive maintenance and corrective maintenance of all CS-Core nodes \[MSC-S, MGw, FNR, HLR\] and PS-Core nodes \[MPBN, SGSN, GGSN, MIEP\]
• Day to day operational activities including development and monitoring activities
• Maintaining an excellent coordination and cooperation with 2nd and 3rd level support and other internal department
• Network Performance Monitoring and Analysis & Resolution
• Providing support to NOC, Revenue Assurance and Fraud management, Customer Care, Logistics, IT, Billing, Planning and Solution team
• KPI target achievement and complete
• Manage Service Contract analysis, evaluation and rating
• Total management of core operational team and performance monitoring
• Optimization in Core Network including Circuit Switching and Packet Switching
• Lawful Interception operational issues analysis and providing support
1- In charge of overall field support operation.
2- KPI management and improvement.
3- SVC NW management.
4- SVC marketing management:
- CSP implementation.
- SVC campaign.
- Renovation.
- Vehicles branding.
- Uniform.
- CI implementation.
5- Weekly visit to disty’s (twice a week) to check svc operation and svc issues and share it with all divisions.
6- ASC evaluation / monthly.
7- ASC audit half yearly.
8- Manage Parts claims audit and scrapping, DNA/LTP/Defect/Damage ...
9- Monitor Iraq Inbound shipments and monitor their shipment L/T.
10- Monitor Iraq ASC PAR for the main branch and PAR transfer between branches.
11- Warranty claims and PR audit.
-O& M experience within Ericsson GSM/WCDMA core network (2G & 3G) including Troubleshooting and configuration audit of MSS nodes MSC Server and MGW
-Excellent knowledge of Control Network, i.e. system, HW / SW, functionality, DT, basic troubleshooting.
-Excellent knowledge of the network topology, its traffic handling capabilities and traffic characteristics.
-Strong Ericsson Background in AXE Nodes (MSC / GMSC / STP / HLR / FNR / MSC-S) & MGW.
-Very Good experience in Signaling (MTP/SCCP/ISUP/MAP/CAP/ BICC/GCP).
-ISUP, SCCP & MTP analysis & routing experience.
-Very good trouble shooting skills in MSC/GMSC/STP/HLR/MSC-S & MGW.
-Knowledge of RTDMA and connectivity of MSC-S with MGW & other node.
-Troubleshooting experience in APG40.
-Experience of MGW definition/integration on MSCS.
-Experience of HW & SW up-gradation.
-Good knowledge of the Core Network management system functionality and application use, (surveillance, performance, configuration).
-Conceptual Knowledge on OSS.
-Emergency Handling in Operator's GSM Network.
-Experience with Core 2G, MSC-S & MGW and good understanding of IP over ATM Transport Networks. SIGTRAN knowledge & Troubleshooting.
-Good knowledge of network implementation / integration processes.
-Experience of handle problems, faults and other issues arising from 2G and 3G integration.
-Experience of CELLO platform, MO-Shell, FTP, Telnet.
-ATM/IP Overviews
-Experience of Software & Hardware Up-gradation & license loading in MGW.
-Creation of Virtual Media gateways and distribution of TDM.
-Signaling creation for both Ericsson and Non-Ericsson nodes
-Good knowledge of SIGTRAN
-Fault Management - Monitor, handle and resolve faults that may occur in the network elements (Radio, Switching and GPRS equipment), using the existing Network Operations Center (NOC) platform.
-Performance Management - Generate statistics reports periodically throughout the day, to identify cells and network elements with low performance.
-Evaluate the Support tickets with vendor and Concerned parties.
-Following Open Cases and long outages with related teams.
-Following complicated problems with all concerned parties.
-Follow up on actions and measures taken by related teams to resolve outstanding issues.
-Writing up daily reports.
-Working with field engineers, contractors and related teams to implement changes
-Handle long network elements faults and outages.
-Revise locked network devices logs.
-Apply acceptance and announcements for Inspected new handover sites.
-Participate in mid and long-term plans in the division
-Supervise and monitor employees’ performance and report to supervisor/ division manager.
-Fault Management - Monitor, handle, Trouble ticketing and resolve faults that may occur in the network elements (Radio, Switching and GPRS equipment), using the existing Network Operations Center (NOC) platform.
-Performance Management - Generate statistics reports periodically throughout the day, to identify cells and network elements with low performance.
-Following Open Cases and long outages with related teams.
-Following complicated problems with all concerned parties.
-Open operations support Tickets with vendors and providers.
-Follow up on actions and measures taken by related teams to resolve outstanding issues.
-Working with field engineers, contractors and related teams to implement changes.
-Update locked network devices logs.
-Apply Inspections procedure for new handover sites
Responsible for all Relationship and propagation activities for governorship of Akre District with all the other organisations.
To support the Local Social and economic Rehabilitation Team.
Working with (Kurdistan Emergency & disaster Coordination Center) to organize the immigrants who came from south of Iraq due to Golf war 2 and creating camp for refugees and providing electric and water projects for them.
Responsible for all Relationship and propagation activities for governorship of Akre District with all the other organisations.
working with propagation team inside ministry to cover all activities related to the department.