Kamran Manzoor Ahmad

1) Configure, Maintain and support the corporate Anti-virus solution on end stations and servers in order to provide protection against virus and information security outbreaks.

2) Configure, maintain and support the gateway security systems (web & e-mail proxies i.e. Trend Micro IWSVA and IMSVA ) in order to provide users with appropriate access levels and security controls in-line with the business needs.

3) Configure, maintain and support the firewalls ( Paloalto) and SSL VPN appliances in order to safe guard the perimeter and to provide appropriate access levels on both internal and external networks.

4) Participate in IT projects from information security implementation perspective in order to validate the new systems and upgrades are in-line with Al Ghurair IT policy and complies with industry standards.

5) Assists security administrator in crisis situations, which may involve complex security threats or technical, hardware or software problems in order to ensure restoration of IT service in accordance with agreed service levels

6) Developing strategies for cloud security and infrastructure security.

1) Manage network requirements by working closely with the customer.

2) Maintain defined standards & resolve customer’s network related issues.

3) Contribute in the preparation of system test plans and conducting PAT

4) Conduct site surveys & highlight and document all identified network related risks.

5) Reproduce customer problems in local test-bed to find suitable solutions

6) Handle Change requests and follows up with the running ones.

7) To ensure ticket handling, follow-up and issue updates accordingly

8) Research, recommend and implement system/network enhancements that improves system reliability and performance

9) Managing Sandvine's DPI related Operations

Brought about the awareness of Information Security Management System at inter and intra-department level, reporting of Information System weaknesses, Support in the internal and external audits and reviews, support in the implementation of the corrective action plan within the organization.

Training:
- 3 Days Advanced Training on ISMS based on ISO 27001.

Performed configuration, installation and support of equipment in a Microsoft windows environment in accordance with the client requirements, On-site and remote support in troubleshooting and telephony related issues, administration of the network of systems and server for the authorized users, testing and repair of the hardware and software infrastructure.

DWP Technologies, Islamabad - Network Support Engineer

Assigned as Network Support Engineer (Intern), and actively participating in the projects of their following clients:

1) Mobilink.
2) Telenor.
3) Standard Chartered Bank.

I was assigned as an Internee on a special project that focused on
providing High-speed Broadband Services to the rural areas. My duties and responsibilities included:

Collecting the application forms and maintaining the database of the applicants.

Calling up the applicants in case of any missing information or as required.

Generating reports on a daily basis.