Kannan Valethu, IT support Engineer

Kannan Valethu

IT support Engineer

Mubadala

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Batchelor in computer application
Experience
21 years, 2 Months

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Work Experience

Total years of experience :21 years, 2 Months

IT support Engineer at Mubadala
  • United Arab Emirates - Abu Dhabi
  • My current job since December 2013

End user computing, troubleshoot day to day issues related to IT, hands on experience in AD and Windows Imaging tools. Support for Junose pulse and RSA software Tokens.

IT Support Engineer at Khalifa Univerisity
  • United Arab Emirates - Abu Dhabi
  • January 2012 to December 2013

Supported more than 2000 users, imaging using acronys, support for Laptops and desktops. support applications such as Banner and RFID, ArcGis, Outlook issues .

Technical Support Engineer at F5 Technologies
  • United Arab Emirates - Abu Dhabi
  • June 2010 to December 2012

Worked as an AMC support engineer. Responsible for fixing |IT related issues in different client location across UAE.

Technical support engineer at Mindzen
  • United Arab Emirates - Dubai
  • May 2007 to May 2010

Outsourced into FOSROC international as IT support enginner

Desktop Engineer at RPS Technologies
  • India - Bengaluru
  • February 2003 to March 2007

Troubleshooting issues and problems related to LAN, Windows 2000 prof, XP, 98/95, DOS.

Education

Bachelor's degree, Batchelor in computer application
  • at IGNOU
  • March 2003

Specialties & Skills

System Engineering
Troubleshooting Hardware
RSA SecurID
Windows 7
Desktop Support
Windows 8
Microsoft outlook 2010, 2013
RSA secure ID
Windows Imaging
Windows 7
WIndows server 2008
Laptops and desktop troublehooting
VDI configuration

Languages

English
Expert
Hindi
Intermediate
Malayalam
Expert

Training and Certifications

MCTS (Training)
Training Institute:
Microsoft

Hobbies

  • Travel
  • Football
  • Cricket