Kapil Rohit,

Kapil Rohit

Flipkart India Pvt Ltd

Location
India
Education
Bachelor's degree, Agricultural And Human Sciences
Experience
20 years, 5 Months

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Work Experience

Total years of experience :20 years, 5 Months

at Flipkart India Pvt Ltd
  • India
  • May 2013 to June 2017

•Address all employee performance, problems promptly and directly in accordance with company personnel policies and procedures.
•Address all employee performance, problems promptly and directly in accordance with company personnel policies and procedures.
•Utilize superior communication skills to motivate staffs and develop effective working relationships and peers, executives and clients and interviewing of New CA / MH.
•Planned and monitored daily staffing schedules and adjusted accordingly to ensure adequate staffing levels that support operational demands and business objectives.
•Managing the Floor/CA/MH/Vehicles, assigning duties and responsibilities and providing training to the MH and Ca's.
•Prompt updating to customers about their shipment status induction training given to the new jonnies.
•Ensured directives, rules and procedures were communicated to all operations staffs. Prompt communication and follow up on all pending matters internal and external.
•Working in ERP System, Handling Cash and keeping all the work related records, attendance records

Customer Care Executive at Reliance Info streams Pvt.Ltd
  • India
  • July 2007 to April 2013

BPO arm of Reliance Group, providing Multimedia & Multilanguage based, Inbound & Outbound Customer support to the Customers of Reliance India Mobile and Reliance India Phone.
Job Profile:
•Currently managing the

Managers at Albatross Pharma HealthCare Pvt. Ltd
  • July 2002 to June 2007

Responsible for generating prescription from Doctors.
•Responsible for handling Chemist & Stockist.
•Arranging meetings of Doctor’s &

Education

Bachelor's degree, Agricultural And Human Sciences
  • at University Of Mumbai
  • June 2002

Specialties & Skills

Arranging
Operation
Queries
CUSTOMER SUPPORT
LEADERSHIP
MANAGEMENT
MULTIMEDIA
NETSCAPE ENTERPRISE SERVER
NETWORKING
POLICY ANALYSIS
QUALITY
TELEPHONE SKILLS
ACADEMIC