Karam Bou Karroum

Responsible for
• Supervising a team of seven drivers and one administrative assistant
• Supervise daily operations and increasing efficiency of workers for various growth-oriented programs.
• Developing plans, supervising various departmental meetings, and participating in various growth-based campaigns.
• Analyzing and ensuring better results to fulfill all business requirements.
• Evaluating performance to ensure appropriate steps to guarantee loss prevention.
• Ensuring compliance with applicable laws and company policies.
• Administering all indoor performance in department through efficient coaching and monitoring.
• Preparing regular reports, performing audit on various operations, and evaluating processes as per business requirements.
• Coordinating internally with Head of Teams for work related to workshops, Body & Paint, and sales administration
• Coordinating external work and ensuring fast and ultimate levels of service
• Organizing all work related to Port
• Proposing potential clients and set work plan accordingly
• Liaising with Sales Team pertaining cars to be sent and withdrawn to and from Dealers
• Setting and monitoring Sales Targets
• Ensuring safety and routine maintenance of towing cars
• Monitoring all work-related paper work
• Monitoring towing cars through navigation system

Responsible for,
• Supervising and coordinating the daily sales operations within a specific geographical area
• Maintaining good relations with current and potential clients and develop the best means to meet their demands
• Suggesting efficient means for sales performance optimization
• Ensuring the proper implementation of the established sales policies and procedures
• Controlling the sales representatives’ performance through the comparison of targeted vs. actual productivity per brand and customer
• Coordinating with the direct superior on advertising or promotional campaigns to improve the sales operations
• Monitoring all collection related matters in coordination with sales representatives or collectors
• Monitoring the efficient and orderly shelf exposure and product pricing
• Preparing periodic progress reports related to the area sales operations
• Ensuring the optimal sales and distribution of each brand by the sales representatives
• Resolving any issues occurring while delivery
• Continuous follow up on competitor’s prices and sales strategies

Responsible for,
• Supervising sales transactions in three different regions
• Aligning and coordinating tasks for distributors in these regions
• Continuous follow-up with distributors and managing to resolve all kinds of issues they face in the market
• Continuous follow-up with current customers, recruiting and managing new customers
• Preparing new sales contracts for new customers and renewing old contracts for current customers
• Presenting market reports to the higher-level management on daily and weekly basis
• Preparing casual meetings for distributors once a week to report any new updates in the market and with the customers
• Performing PEST and SWOT analysis on quarterly basis
• Managing issues occurring with distributors and customers
• Continuous follow-up with new updates in competing brands and coming up with appropriate solutions to retain a high level of competitive advantage

Responsible for,
• Distributing dairy products to groceries and supermarkets according to customers’ orders
• Ensuring first in first out to ensure no expiries.
• Displaying products in an organized way applying the planogram
• Retaining and managing customer relationship
• Meeting sales target

Responsible for,
• Contacting suppliers to provide appropriate material as per customer’s request
• Preparing Enquiries and Quotations
• Continuous follow up with customers
• Marketing agent’s products
• Creating a data base for all customers and suppliers
• Handling Petty Cash expenses

Responsible for,
• Meeting sales targets
• Handling Cashier operations
• Delivering and checking merchandise coming from warehouse (Inventory Management)
• In Store Analysis - product movement trends and consumer behavior
• Supervising product display in store
• Client servicing and offering proper buying decisions based on clients’ needs and expectations

Responsible for,
• Meeting sales targets
• Client Servicing and product selection consultant
• Inventory Management
• Promoting
• Marketing Analysis and consumer behavior analysis