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Kareem Galal, Head of Operations

Kareem Galal

Head of Operations·FAP Law Firm

Saudi Arabia

Diploma, Human Resources Business Partner

Work experience

Total years of experience: 15 years, 6 months

Head of Operations

January 2025 - Present

FAP Law Firm

Riyadh, Saudi Arabia

January 2025 - Present

• Developed and executed long-term operational and governance strategies, ensuring compliance with Saudi
regulations.
• Designed policy manuals, SOPs, and committee charters (Audit, Compliance, Nomination, Investment).
• Implemented performance dashboards, KPIs, and evaluation scorecards linking staff performance to
compensation.
• Championed legal tech adoption and workflow automation, improving efficiency by 86%.
• Represented firm in legal forums, investor meetings, and diplomatic events to expand client base.

Company industry:
Law Firm

Operations Manager

June 2024 - December 2024

MA Law Firm

Riyadh, Saudi Arabia

June 2024 - December 2024

• Directed day-to-day firm operations across HR, IT, Finance, and Legal.
• Oversaw annual budgets, billing, and collections, ensuring cash flow stability.
• Strengthened client relations by introducing structured reporting and satisfaction surveys.
• Introduced CRM tools to enhance client engagement and retention.

Company industry:
Law Firm

Product Owner

January 2024 - January 2024

El-Oruba Constructions

Dubai, United Arab Emirates

January 2024 - January 2024

• Restructured departments for operational efficiency and compliance.
• Revamped HR policies and employee relations frameworks to improve satisfaction.

Company industry:
Construction & Building

General Manager

December 2022 - October 2023

Ali & Co.

Cairo, Egypt

December 2022 - October 2023

• Directed cross-functional teams (legal, IT, finance, HR).
• Managed financial operations, salary structures, and procurement.
• Oversaw digital transformation and system integrations.

Company industry:
Accounting

General Manager Gm

December 2022 - August 2023

Ali & Co.

Cairo, Egypt

December 2022 - August 2023

Company industry:
Legal Process Outsourcing (LPO)
Job role:
Legal

Office Manager

May 2018 - October 2022

Al-Feshawy & El-Shazly

Cairo, Egypt

May 2018 - October 2022

• Drafted governance policies, HR frameworks, and compliance systems.
• Led talent acquisition, onboarding, and performance evaluation programs.

Company industry:
Law Firm

HR & Administrative manager

May 2018 - September 2022

Al-Feshawy & El-Shazly

Cairo, Egypt

May 2018 - September 2022

writing job description for each level
writing the jobs ads
C.V.s screening and filtration
preliminary interview for legal department, technical interview for administrative section
contracts drafting
inducting new joiners
design and deliver training materials ( Soft skills)
annual appraisal
administrative follow up

Company industry:
Law Firm
Job role:
Human Resources and Recruitment

Translator & Content Reviewer

January 2020 - November 2020

Formed Families forward Org. Virginia education department,

Virginia, United States

January 2020 - November 2020

Company industry:
Training & Education Center

HR manager

December 2017 - March 2018

yassien and partners

Cairo, Egypt

December 2017 - March 2018

Company industry:
Law Firm
Job role:
Human Resources and Recruitment

HR Consultants

June 2016 - November 2016

SD Vision

Riyadh, Saudi Arabia

June 2016 - November 2016

Company industry:
Marketing
Job role:
Consulting

Recruitment & Training Consultant

January 2016 - November 2016

SD VISION

Riyadh, Saudi Arabia

January 2016 - November 2016

Company industry:
Advertising

Regional Training Manager

January 2015 - October 2016

MYNAGHI

Riyadh, Saudi Arabia

January 2015 - October 2016

Company industry:
FMCG

HRBP Assistant

January 2015 - September 2016

MYNAGHI

Riyadh, Saudi Arabia

January 2015 - September 2016

Company industry:
FMCG

deputy office manager

September 2012 - December 2014

DLA PIPER Matouk Bassiouny

Cairo, Egypt

September 2012 - December 2014

recruit, hiring interview and induct new candidates
evaluate, maintain and mentor blue collars
security manager

Company industry:
Law Firm
Job role:
Human Resources and Recruitment

Deputy Office Manager

September 2012 - December 2014

DLA Piper Egypt (Maatouk Bassiouny)-

Cairo, Egypt

September 2012 - December 2014

Company industry:
Law Firm

assistant office manager (HR role)

September 2011 - September 2012

faculty of commerce

Cairo, Egypt

September 2011 - September 2012

dealing with many different kinds of companies and sponsors, , the military association, many universities and the internal departments in many different fields
leading and mentoring students through official students activities
studentsactivities recruit and train

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

instructor

February 2011 - January 2012

REGENCY TRAINING CENTRE

Cairo, Egypt

February 2011 - January 2012

English & soft skills instructor

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

human resources admin

February 2010 - January 2011

Houras

Cairo, Egypt

February 2010 - January 2011

Company industry:
Other Business Support Services
Job role:
Human Resources and Recruitment

Admin HR Clerk

February 2009 - November 2009

Smart Group

Cairo, Egypt

February 2009 - November 2009

Company industry:
Internet & E-commerce
Job role:
Human Resources and Recruitment

Education

The American University in Cairo

November 2017

November 2017

Diploma, Human Resources Business Partner

Egypt

GPA (rating): Excellent

GPA (rating): Excellent

ALISON

December 2015

December 2015

Diploma, human resources management

Ireland

GPA (percentage): 96%

GPA (percentage): 96%

American university in Cairo

December 2014

December 2014

Diploma, business administration

Egypt

Business Administration & management certificate: • Organizational behavior • Human resources management • Interpersonal skills
View attachment

Cairo University

July 2010

July 2010

Bachelor's degree, Faculty of Commerce

Egypt

GPA (percentage): 65%

GPA (percentage): 65%

Cairo University

May 2010

May 2010

Bachelor's degree, Business Administration

Saudi Arabia

Skills

Accuracy
Expert
Accuracy
Expert
MS Office Automation
Expert
MS Office Automation
Expert
Presentation Skills
Expert
Presentation Skills
Expert
Persuasion
Expert
Persuasion
Expert
Team Leadership
Expert
Team Leadership
Expert
HARDWARE TROUBLESHOOTING
Intermediate
HARDWARE TROUBLESHOOTING
Intermediate
INSTRUCTOR
Expert
INSTRUCTOR
Expert
LOGISTICS
Intermediate
LOGISTICS
Intermediate
MS OFFICE
Intermediate
MS OFFICE
Intermediate
SECURITY
Intermediate
SECURITY
Intermediate
SIMULATION
Intermediate
SIMULATION
Intermediate
SMS
Expert
SMS
Expert
SOFTWARE TROUBLESHOOTING
Intermediate
SOFTWARE TROUBLESHOOTING
Intermediate
leadership
Expert
leadership
Expert
negotiation
Expert
negotiation
Expert
team work
Expert
team work
Expert
presentation
Expert
presentation
Expert
operation
Intermediate
operation
Intermediate
office management
Expert
office management
Expert
problem solving
Expert
problem solving
Expert
office administration
Expert
office administration
Expert
marketing
Intermediate
marketing
Intermediate
office work
Expert
office work
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
COST REDUCTION
Intermediate
COST REDUCTION
Intermediate
GOVERNANCE
Intermediate
GOVERNANCE
Intermediate
HUMAN CAPITAL MANAGEMENT HCM
Intermediate
HUMAN CAPITAL MANAGEMENT HCM
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
Accuracy
Expert
Accuracy
Expert
MS Office Automation
Expert
MS Office Automation
Expert
Presentation Skills
Expert
Presentation Skills
Expert
Persuasion
Expert
Persuasion
Expert
Team Leadership
Expert
Team Leadership
Expert

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate
Spanish
Expert

Memberships

Active member in the Scientific Association, of Faculty of Commerce

member

Training and Certifications

Certifications
Legal Office Administration
NLP Practitioner
Train of Trainers (TOT)
Legal Office Administration | HR Management | Organizational Behavior
PHRP – Professional Human Resources Partner
professional human resources partner
Dec 2017
human resources
Dec 2015

Training
E-Learning
HP
Aug 2014

Hobbies

  • reading
    history poems philosophy geography
  • sports
    Judo MMA boxing power lifting