Karen Aghjayan

Lead full-cycle recruitment for various departments, including sourcing, interviewing, and onboarding for over several positions.
Developed job descriptions and collaborated with department managers to ensure hiring needs were aligned with company goals.
Conducted pre-employment background checks, reference checks, and verified employee documentation for compliance with legal requirements.
Managed employee relations issues, including conflict resolution, employee grievances, and disciplinary actions in accordance with company policies.
Provided coaching to managers on performance management, conflict resolution, and handling sensitive employee situations.

Collaborated with HR department on recruitment and selection processes.
Acted as a liaison between frontline employees and upper management.
Resolved escalated customer complaints and issues.
Conducted regular performance evaluations and provided constructive feedback.

Work closely with the sales team to understand customer needs.
Stay up to date with industry trends.
Process sales transactions
Provide feedback and suggestions.
Maintain an organized store environment.

Responsible of weekly schedule.
Conducting regular kitchen inspections.
Ensuring food safety, quality, and safety regulations.
In charge of inventory and cash flow.