HR & Admin Officer
Quantum Human Resource Consultancy
Total years of experience :12 years, 1 Months
● Coordinates departmental meetings and responsible on writing minutes of meetings.
● Responsible on Employee information, documents and records, ensuring confidentiality.
● Maintain database of all passports and residence visas by scanning all documents and directly updating the database when details change. Update greytip when necessary.
● Maintain and monitor a HR folder for annual leave, compassionate leave, and sickness.
● Supports Managing Director with a variety of business development activities including recruitment, sales and marketing and evaluation.
● Assists the Managing Director on formulating client feedback and producing statistics and reports for the management team and appropriate action.
● Takes over on accounts duties and responsibilities when the personnel is on leave. Responsible on preparing and issuing invoices to clients, follows up on payments, logs and manages day to day expenses of the centre.
● Responsible for the inventory and order of office supplies and materials for training.
● Coordinates deliveries of materials, ensuring that deliveries are delivered in the appropriate section. This task also includes maintaining the stock balance sheets order of the stock room.
● Advertises public courses on social medias.
● Submit and ensure the processing of all types of programme/course applications and paperwork to the awarding bodies, i.e. City & Guilds, ILM, National Safety Council, DCAS, Highfield Awarding Body for Compliance etc.
● Assist in company errands and the Managing Director when required.
● Responsible for coordinating all training courses such as BLS for Health Care Providers, Customer Service for Health Care Providers, Blood borne Pathogens Courses, First Aid in the workplace to international standard and Professional Development Programmes.
● Coordinates with variety of clients and organizations within the client base with queries, timelines and deadlines, ensuring accuracy and promptness.
● Maintains a ‘critical path’ list for work flow and projects in order to ensure tasks are completed and any barriers identified early and resolved.
● Coordinates with customers to ensure that master data base is up to date and accurate.
● Liaises with external customers regarding training services provided.
● Accurately completes all required documentation following the completion of each training course; maintaining accurate records of all trainees both manual and automated.
● Manages training calendar for each training consultants and clients.
● Prepares training venue, welcome packs, training documents/materials, and refreshments to facilitate smooth implementation of the programmes.
● Responsible on accepting all calls into the centre and transfer/ refer where appropriate.
● Maintains logs of messages, arrival of visitors and deliveries received and takes action appropriately.