Karen Dimaliuat

Delivered high-level, personalized service in a fast-paced, high-pressure environment
Managed complex schedules, logistics, and last-minute changes with precision
Maintained strict confidentiality, professionalism, and discretion at all times
Communicated effectively with diverse stakeholders and international clients
Anticipated needs and proactively resolved issues to ensure seamless operations
Prioritized safety, compliance, and attention to detail in daily responsibilities
Demonstrated adaptability, cultural awareness, and strong teamwork skills

Supported the Operations Manager in daily project and operational activities.
Managed engineers schedules, attendance, and overtime (OTS).
Coordinated business travel, including flights, hotels, and transportation.
Prepared project proposals and operational documentation.
Monitored project approvals and maintained accurate records.
Coordinated with engineering and operations teams to ensure smooth project
execution.

Responsible for safety, security and well-being of each passenger
Assisting in boarding and in-flight services
Ensuring passengers comfort
Responding to passengers inquiries and demands
Solving in-flight problems related to passenger complaints
Establishing team goals and objectives amongst my colleagues

Promoting the company by monitoring all the social media accounts
Answering clients inquiry
Coordinating with the customers wants and needs
Catering the clients event on the actual day

Collecting seminar attendees through phone calls, emails and text messages
Assisting each attendee on the actual day of seminar
Attending to complaints and demands
Documenting attendees details weekly
Submitting total number of attendees per seminar

Greeting of each guest of the hotel
Answering queries regarding hotels services, charges, dining facilities, sports
facilities and travel directions;
Escorting and briefing them about the room facilities/amenities.