Karen Jane Talla, Senior Frontdesk Officer

Karen Jane Talla

Senior Frontdesk Officer

Melodica Music and Dance Institute

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Double Degree in BS HRM and BS Tourism Management
Experience
12 years, 6 Months

Share My Profile

Block User


Work Experience

Total years of experience :12 years, 6 Months

Senior Frontdesk Officer at Melodica Music and Dance Institute
  • United Arab Emirates - Dubai
  • My current job since March 2018

I am training and developing new joiner
In charge of the overall sales and operations
Responsible in all reportorial requirements
Working in hostile environment
Meeting deadlines and deliver quality service

Pre- opening Restaurant Supervisor at La Verda Hotel Apartments
  • United Arab Emirates - Dubai
  • October 2015 to January 2018

I am writing to you a letter to express my very interest to apply for the position of F&B Supervisor. I am presently working as a Restaurant Supervisor and In charge of the overall restaurant operations of a 5 star fine dining Persian cuisine in Dubai Marina. Our patrons are mostly high profile people and to name a few is the Ruler of Dubai, His Highness Sheikh Mohammed Bin Rashid Al Maktoum.
I have an adequate experienced in managing and handling restaurant operations and people, I have a good background as Executive Secretary of the General Manager of a 4 star hotel in the Philippines.
I can attend interview during weekdays and can be reach on my mobile number anytime of the day.
Please consider my application to your company genuinely and see attached file for your reference.

Restaurant General Manager at Papa Johns Pizza Restaurant
  • United Arab Emirates - Dubai
  • October 2014 to August 2015

• Responsible for sales building and marketing activities.
• Responsible for presenting the Profit and Loss Controllable Costs and Profitability.
• Responsible in the Compliance to SOP's, Quality, Service and Cleanliness (QSC) and International Audit Standards of the restaurant.
• Responsible in doing all the reportorial requirements
• Responsible for overall store operations

Restaurant General Manager at Jawad Business Group
  • United Arab Emirates - Dubai
  • July 2014 to July 2015

Store in charge, responsible in overall store operations, need to achieve and meet labor cost, food cost, generate profit and minimize expenses. Ensure to pass all types of internal and external audits. Provide quality foods and excellent customer service.

Branch Manager at Ineng's Special BBQ Restaurant
  • Philippines
  • July 2012 to September 2014

• Responsible for sales building and marketing activities.
• Responsible for presenting the Profit and Loss Controllable Costs and Profitability.
• Responsible in the Compliance to SOP's, Quality, Service and Cleanliness (QSC) and Audit Standards of the restaurant.
• Responsible in doing all the branch reportorial requirement

Executive Secretary at The Pearl Manila Hotel
  • Philippines
  • July 2011 to April 2012

• Knowledgeable in standard office administrative practices and procedures at the Executive office and Business center.
• Takes minutes of the Department Head's Meeting Establishes and maintains cordial close working relationships with other departments.

Education

Bachelor's degree, Double Degree in BS HRM and BS Tourism Management
  • at Saint Paul University Philippines
  • March 2009

Specialties & Skills

Management
Marketing
Customer Service Skills
Microsoft Word

Languages

English
Expert

Training and Certifications

Production Department/ Sections/ Certificate of Training (Training)
Training Institute:
Macro Asia Catering Services/
Food and Beverage Department/ Certificate of Compeletion (Training)
Training Institute:
Vivere Hotel
Sales and Marketing Department/ Certificate of Completion (Training)
Training Institute:
Grand Boulevard Hotel
Super ferry Apprenticeship School Onboard Learning Program (Training)
Training Institute:
Superferry 12
Tenant’s Safety Training (Training)
Training Institute:
EPPCO Head Office
TSI Quality Services Person-In-Charge Level 2 Award (Training)
Training Institute:
Mazaya Center conducted by Dubai Municipality
Basic Hygiene and Food Safety Training Programme (Training)
Training Institute:
Papa John’s Pizza Restaurant
CPR, AED and Basic First Aid (Training)
Training Institute:
American Safety & Health Institute
Basic Fire Safety Courses (Training)
Training Institute:
La Verda Dubai Marina Suites & Villas
TSI Quality Services Person-In-Charge Level 3 Award (Training)
Training Institute:
Mazaya Center conducted by Dubai Municipality

Hobbies

  • Singing
    Class Singer/ Member of University choir and Church Choir