Karen Jane Soriano, Senior Frontdesk Officer

Karen Jane Soriano

Senior Frontdesk Officer

Melodica Music and Dance Institute

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Double Degree in BS HRM and BS Tourism Management
الخبرات
12 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 5 أشهر

Senior Frontdesk Officer في Melodica Music and Dance Institute
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ مارس 2018

I am training and developing new joiner
In charge of the overall sales and operations
Responsible in all reportorial requirements
Working in hostile environment
Meeting deadlines and deliver quality service

Pre- opening Restaurant Supervisor في La Verda Hotel Apartments
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2015 إلى يناير 2018

I am writing to you a letter to express my very interest to apply for the position of F&B Supervisor. I am presently working as a Restaurant Supervisor and In charge of the overall restaurant operations of a 5 star fine dining Persian cuisine in Dubai Marina. Our patrons are mostly high profile people and to name a few is the Ruler of Dubai, His Highness Sheikh Mohammed Bin Rashid Al Maktoum.
I have an adequate experienced in managing and handling restaurant operations and people, I have a good background as Executive Secretary of the General Manager of a 4 star hotel in the Philippines.
I can attend interview during weekdays and can be reach on my mobile number anytime of the day.
Please consider my application to your company genuinely and see attached file for your reference.

Restaurant General Manager في Papa Johns Pizza Restaurant
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2014 إلى أغسطس 2015

• Responsible for sales building and marketing activities.
• Responsible for presenting the Profit and Loss Controllable Costs and Profitability.
• Responsible in the Compliance to SOP's, Quality, Service and Cleanliness (QSC) and International Audit Standards of the restaurant.
• Responsible in doing all the reportorial requirements
• Responsible for overall store operations

Restaurant General Manager في Jawad Business Group
  • الإمارات العربية المتحدة - دبي
  • يوليو 2014 إلى يوليو 2015

Store in charge, responsible in overall store operations, need to achieve and meet labor cost, food cost, generate profit and minimize expenses. Ensure to pass all types of internal and external audits. Provide quality foods and excellent customer service.

Branch Manager في Ineng's Special BBQ Restaurant
  • الفلبين
  • يوليو 2012 إلى سبتمبر 2014

• Responsible for sales building and marketing activities.
• Responsible for presenting the Profit and Loss Controllable Costs and Profitability.
• Responsible in the Compliance to SOP's, Quality, Service and Cleanliness (QSC) and Audit Standards of the restaurant.
• Responsible in doing all the branch reportorial requirement

Executive Secretary في The Pearl Manila Hotel
  • الفلبين
  • يوليو 2011 إلى أبريل 2012

• Knowledgeable in standard office administrative practices and procedures at the Executive office and Business center.
• Takes minutes of the Department Head's Meeting Establishes and maintains cordial close working relationships with other departments.

الخلفية التعليمية

بكالوريوس, Double Degree in BS HRM and BS Tourism Management
  • في Saint Paul University Philippines
  • مارس 2009

Specialties & Skills

Management
Marketing
Customer Service Skills
Microsoft Word

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

Production Department/ Sections/ Certificate of Training (تدريب)
معهد التدريب:
Macro Asia Catering Services/
Food and Beverage Department/ Certificate of Compeletion (تدريب)
معهد التدريب:
Vivere Hotel
Sales and Marketing Department/ Certificate of Completion (تدريب)
معهد التدريب:
Grand Boulevard Hotel
Super ferry Apprenticeship School Onboard Learning Program (تدريب)
معهد التدريب:
Superferry 12
Tenant’s Safety Training (تدريب)
معهد التدريب:
EPPCO Head Office
TSI Quality Services Person-In-Charge Level 2 Award (تدريب)
معهد التدريب:
Mazaya Center conducted by Dubai Municipality
Basic Hygiene and Food Safety Training Programme (تدريب)
معهد التدريب:
Papa John’s Pizza Restaurant
CPR, AED and Basic First Aid (تدريب)
معهد التدريب:
American Safety & Health Institute
Basic Fire Safety Courses (تدريب)
معهد التدريب:
La Verda Dubai Marina Suites & Villas
TSI Quality Services Person-In-Charge Level 3 Award (تدريب)
معهد التدريب:
Mazaya Center conducted by Dubai Municipality

الهوايات

  • Singing
    Class Singer/ Member of University choir and Church Choir