Karen Jane Talla, Senior Frontdesk Officer

Karen Jane Talla

Senior Frontdesk Officer

Melodica Music and Dance Institute

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Double Degree in BS HRM and BS Tourism Management
Expérience
12 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 6 Mois

Senior Frontdesk Officer à Melodica Music and Dance Institute
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis mars 2018

I am training and developing new joiner
In charge of the overall sales and operations
Responsible in all reportorial requirements
Working in hostile environment
Meeting deadlines and deliver quality service

Pre- opening Restaurant Supervisor à La Verda Hotel Apartments
  • Émirats Arabes Unis - Dubaï
  • octobre 2015 à janvier 2018

I am writing to you a letter to express my very interest to apply for the position of F&B Supervisor. I am presently working as a Restaurant Supervisor and In charge of the overall restaurant operations of a 5 star fine dining Persian cuisine in Dubai Marina. Our patrons are mostly high profile people and to name a few is the Ruler of Dubai, His Highness Sheikh Mohammed Bin Rashid Al Maktoum.
I have an adequate experienced in managing and handling restaurant operations and people, I have a good background as Executive Secretary of the General Manager of a 4 star hotel in the Philippines.
I can attend interview during weekdays and can be reach on my mobile number anytime of the day.
Please consider my application to your company genuinely and see attached file for your reference.

Restaurant General Manager à Papa Johns Pizza Restaurant
  • Émirats Arabes Unis - Dubaï
  • octobre 2014 à août 2015

• Responsible for sales building and marketing activities.
• Responsible for presenting the Profit and Loss Controllable Costs and Profitability.
• Responsible in the Compliance to SOP's, Quality, Service and Cleanliness (QSC) and International Audit Standards of the restaurant.
• Responsible in doing all the reportorial requirements
• Responsible for overall store operations

Restaurant General Manager à Jawad Business Group
  • Émirats Arabes Unis - Dubaï
  • juillet 2014 à juillet 2015

Store in charge, responsible in overall store operations, need to achieve and meet labor cost, food cost, generate profit and minimize expenses. Ensure to pass all types of internal and external audits. Provide quality foods and excellent customer service.

Branch Manager à Ineng's Special BBQ Restaurant
  • Philippines
  • juillet 2012 à septembre 2014

• Responsible for sales building and marketing activities.
• Responsible for presenting the Profit and Loss Controllable Costs and Profitability.
• Responsible in the Compliance to SOP's, Quality, Service and Cleanliness (QSC) and Audit Standards of the restaurant.
• Responsible in doing all the branch reportorial requirement

Executive Secretary à The Pearl Manila Hotel
  • Philippines
  • juillet 2011 à avril 2012

• Knowledgeable in standard office administrative practices and procedures at the Executive office and Business center.
• Takes minutes of the Department Head's Meeting Establishes and maintains cordial close working relationships with other departments.

Éducation

Baccalauréat, Double Degree in BS HRM and BS Tourism Management
  • à Saint Paul University Philippines
  • mars 2009

Specialties & Skills

Management
Marketing
Customer Service Skills
Microsoft Word

Langues

Anglais
Expert

Formation et Diplômes

Production Department/ Sections/ Certificate of Training (Formation)
Institut de formation:
Macro Asia Catering Services/
Food and Beverage Department/ Certificate of Compeletion (Formation)
Institut de formation:
Vivere Hotel
Sales and Marketing Department/ Certificate of Completion (Formation)
Institut de formation:
Grand Boulevard Hotel
Super ferry Apprenticeship School Onboard Learning Program (Formation)
Institut de formation:
Superferry 12
Tenant’s Safety Training (Formation)
Institut de formation:
EPPCO Head Office
TSI Quality Services Person-In-Charge Level 2 Award (Formation)
Institut de formation:
Mazaya Center conducted by Dubai Municipality
Basic Hygiene and Food Safety Training Programme (Formation)
Institut de formation:
Papa John’s Pizza Restaurant
CPR, AED and Basic First Aid (Formation)
Institut de formation:
American Safety & Health Institute
Basic Fire Safety Courses (Formation)
Institut de formation:
La Verda Dubai Marina Suites & Villas
TSI Quality Services Person-In-Charge Level 3 Award (Formation)
Institut de formation:
Mazaya Center conducted by Dubai Municipality

Loisirs

  • Singing
    Class Singer/ Member of University choir and Church Choir