Karen Villarete, Document Control / Procurement / Logistics Coordinator

Karen Villarete

Document Control / Procurement / Logistics Coordinator

Ertibat Security Systems

Location
Qatar - Doha
Education
Bachelor's degree, Nursing
Experience
8 years, 7 Months

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Work Experience

Total years of experience :8 years, 7 Months

Document Control / Procurement / Logistics Coordinator at Ertibat Security Systems
  • Qatar - Doha
  • April 2013 to December 2018

Implement and maintain document control processes according to established procedures or standard.
 Process and manage incoming/outgoing documentation.
 Take charge of all document identification, classification and filing.
 Maintain and manage copies of the latest approved documents/drawings and correctly identified,
distributed and filed/stored.
 Ensure control and coordination of project documentation and data.
 General document control activities such as photocopying, scanning, faxing and all other aspects
related to document quality.
 Responsible for appropriate supplier selection/bidding processes for selected purchase requests, and
supplier and contract pricing validation for all purchase requests.
 Maintained and monitored procurement schedules for ongoing project.
 Coordinated projects with clients and coordinated transport with logistic companies.
 Ensured that all client documentation, financial and procurement records were backed up
 Negotiate pricing on commodities, services and goods.
 Monitor, record and analyses information regarding supplier & manufacturing performance & metrics.
 Prepares loads for shipment and streamlines export / import shipping and transportation processes.
 Facilitate the shipping of products from one destination to another.
 Receives products and coordinates delivery such as arranging the transportation, schedule staff, and
orchestrate deliveries to meet customer demand with little to no delay.
 Manages activities throughout the order fulfilment and transportation cycle to make sure established
deadlines are met.
 Continually reviews freight costs, transportation rates, and/or the prices of raw materials to keep costs
down where possible.

Talent Acquisition at PSG Global Solutions
  • Philippines
  • May 2012 to February 2013

Document Controller/Talent Acquisition
(May 2012 - February 2013)
PSG Global Solutions
14th /19thF Multinational Bancorporation Centre 6805 Ayala Ave. Makati City, Philippines

Job Description:
• Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc..
• Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews
• Is involved in recruiting passive candidates, through phone calls, emails and general relationship-building.
• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.
• Monitor all sourcing activities and manage all corporate resources and implement all applicant tacking systems and collaborate with hiring manager to perform all interviews.
• Manage all communication with candidates and schedule all interviews and make required travel arrangements and participate in screening process and review all candidate qualifications.
• Prepare reports for all recruitment statistics and maintain accuracy in system and document all process and ensure compliance to same.

Customer Service Representative at Stream Global Services
  • Philippines
  • May 2010 to May 2012

Customer Service Representative
(May 2010- May 2012)
Stream Global Services
20F CyberOne Bldg., EastwoodCity
E. Rodriguez Ave., Bagumbayan, Quezon City

Job Description:
• Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism.
• Offers alternative solutions where appropriate with the objective of retaining customer's business.
• Handles business transactions in connection with activation of new customer accounts on a computer terminal.
• Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar.
• Makes financial decisions to protect/collect revenues and adjusts customer account.
• Assist management with scheduling and tracking of the workforce and vacation schedules in accordance with set Company guidelines and requirements.
• Assist in training new employees.
• Performs other duties as assigned by management.

Education

Bachelor's degree, Nursing
  • at Dr. Carlos S. Lanting College
  • March 2010

Bachelor of Science in Nursing 2006- 2010 Dr. Carlos S. Lanting College Novaliches, Quezon City Ter

High school or equivalent, High School
  • at La Consolacion College
  • March 2006

La Consolacion College, 2002 – 2006 Novaliches, Caloocan City Secondary

High school or equivalent, Elementary
  • at Guardian Angel School
  • March 2002

Guardian Angel School, 1996 – 2002 Novaliches, Caloocan City Elementary

Specialties & Skills

Customer Service
Microsoft Office
Clerical Duties
Administration
Secretarial Duties
CUSTOMER SERVICE
SCHEDULING
TRAINING
Clerical Works
Administrative
Logistics
Procurement

Languages

English
Expert
Tagalog
Expert