Chief Executive Officer
Association Tunisienne Darna
Total years of experience :12 years, 1 Months
Lead the strategic planning / positioning processes of the association to ensure sustainability and relevance of the association’s work.
• Ensure the operational effectiveness of all offices and guarantee child-care quality according to the organization’s defined standards.
• Ensure the effective and sustainable management of the national association’s financial, human and other resources
• Represent the organization towards government authorities and other external bodies and organizations.
• Manage the performance of the key staff, providing and ensuring coaching, training and skills development opportunities for co-workers.
• Support the development and implementation of well structured and sustainable fundraising plans and strategies, and grant applications.
• Support public relations/ marketing activities as necessary and ensures that an appropriate image of the organisation is portrayed.
• Lead the strategic planning / positioning processes of the association to ensure sustainability and relevance of the association’s work.
• Ensure the operational effectiveness of all offices and programmes and guarantee child-care quality according to the organization’s defined standards.
• Ensure the effective and sustainable management of the national association’s financial, human and other resources
• Strengthen the affiliation to the international SOS federation by participation in and contributing to international processes (e.g. knowledge sharing, strategy- and policy development, capacity building, etc)
• Lead and supervise the national management team (programme/ facility heads as well as departmental heads).
• Represent the organization towards government authorities and other external bodies and organizations.
• Manage the performance of the key staff, providing and ensuring coaching, training and skills development opportunities for senior co-workers, thereby instilling a performance culture within the association.
• Support the development and implementation of well structured and sustainable fundraising plans and strategies, and grant applications.
• Support public relations/ marketing activities as necessary and ensures that an appropriate image of the organisation is portrayed.
• Help the employee and the employer in the process which enables persons with functional, psychological, developmental, cognitive and emotional impairments or health conditions to overcome barriers to accessing, maintaining or returning to employment
• Develop and implement, in collaboration with both the worker and employer, an individualized plan of rehabilitation in support of returning to work
• Negotiate with the various parties involved in the worker’s claim file the conditions governing his/her returning to work
• Ensure the administrative handling and computer processing of files
• Work collaboratively with health and safety inspectors, compensation officers, stakeholders, doctors, and other external resources, to guarantee a good quality of rehabilitation according to the organization’s defined standards.
• Develop research studies and make recommendations
• Draft reports under the vision statement on road safety for 2006-2010
• Produce synthesis reports including statistics and analyses in accordance with the requests of the direction
• Ensure a strategic watch on road safety
• Ensure a good management and provide follow-up for various administrative issues
• Develop new forms and contract management interfaces among business service providers
• Conduct feasibility studies of the new projects in the area of information and communication technology (ICT)
• Promote the agency's services and products
• Elaborate a business plan to develop a new social economy enterprise
• Elaborate a power point presentation of a new project for the youth commission in Estrie
• Elaborate a power point presentation of the Agency SERVICES AIDES
• Formulate plans and budgets in accordance with the objectives of the executive management.
• Ensure the implementation of a schedule for the operations and measures to be taken in collaboration with the various product managers
• Analyze and evaluate the operations and measures’ impact on sales of products & services
• Supervise telemarketing operations within our call center
• Implement a customers and partners’ retaining policy (also called customer loyalty policy)
• Consolidate and develop the asset of confidence of its customers
• Organize meetings with partners, and training workshops
• Launch a new newspaper for professionals of computer distribution (customer network SPG)
• Organize its first computer exposition, (2002)
• Develop various training, information, as well as advertising materials
• Define the resources needed to implement the action plan: objectives, budget, and human resources
• Carry out customer studies (reputation, the brand image, buying habits, communication)
• Develop strategies in respect of the offering for sale of new products
