karim haddad

handle and identify new customer

Opening new markets
expanding business

Opening New market
expanding business

Design and implement all export strategies and activities and ensure adherence to all project requirements and prepare all export documents within required timeframe and schedule efficient shipping activities and identify appropriate transportation method in assistance with customers.
•Supervise efficient working of sales staff and ensure compliance to all export objectives and design sales strategies according to customer requirement and collaborate with country sales manager to prepare budget for projects.
•Coordinate with management and plan participation in all trade shows and ensure all activities according to customer specifications and assist business partners to design efficient distributing strategies for customers and ensure compliance to all state and federal regulations.
•Evaluate all reports submitted by sales staff and recommend appropriate changes if required and maintain all operational records to prepare all project sales and establish profitability in organization and provide training for all sales and services programs.
•Monitor all existing and prospective markets and assist to identify appropriate business opportunities and review all company products and develop and maintain professional relationships with all agents and clients and assist in shipment of warehouse products.
•Prepare effective business plan for all projects to achieve required product volume and profit and organize all market plans to suit all customer requirements and monitor all specific transactions of all customers for all processes.
•Monitor all sales transactions and review all customer response for all orders and payments and resolve all customer issues for processes and manage sales shipments of all export products and collaborate with suppliers to ensure smooth functioning of processes and forecast all requirements.
•Provide training to all export team and perform assessment of all work and assist to achieve all export objectives and develop and maintain professional relationships with all clients and perform regular communication with all staff and clients.
•Administer all existing clients and ensure optimal level of marketing strategies and design required consumer promotions for various trade fairs and maintain optimal level of customer satisfaction and assist to identify new markets.
•Manage all banking logistics for export activities and prepare required documents and prepare special labels for brands and ensure adherence to all shipping schedule.
•Provide sales, administration, shipping and forecasting support to overseas customers and export sales director.

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regional export manager for Africa Region

• Manage sales activities of company’s products in defined areas in line with given sales plan.
• Negotiate prices with direct end users, traders, distributors and market within the assigned area.
• Maintain excellent relation with customers through personal visits, regular contacts through phone or mails
• Resolve customer disputes
• Supervise daily marketing operations
• Coordinate with related departments
• Interact with corporate houses to offer privilege benefits to employees/staff and enable brand recall and promotion.
• Liaison with organization of the industry, to organize conferences, symposiums and other community programs for public outreach.
• Plan and pro-actively manage the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met.
• Establish and maintain communication with the appropriate individuals throughout the process (OTR Regional Mgr., Install Specialist, OTR Logistics, Installation coordinator, application coordinator, Finance, 6 Sigma...).
• Order Entry and backlog quality. Implement changes as required for each project followed. Optimize Sales transfers.
• Monitor the Customer Plan versus actual to pro-actively reduce Span in the Customer Order Fulfillment grounded on SCOT optimization.
• Ensure orders validation, compliance and approvals before Order Entry.

• Design and implement all export strategies and activities and ensure adherence to all project requirements and prepare all export documents within required timeframe and schedule efficient shipping activities and identify appropriate transportation method in assistance with customers.
• Supervise efficient working of sales staff and ensure compliance to all export objectives and design sales strategies according to customer requirement and collaborate with country sales manager to prepare budget for projects.
• Coordinate with management and plan participation in all trade shows and ensure all activities according to customer specifications and assist business partners to design efficient distributing strategies for customers and ensure compliance to all state and federal regulations.
• Evaluate all reports submitted by sales staff and recommend appropriate changes if required and maintain all operational records to prepare all project sales and establish profitability in organization and provide training for all sales and services programs.
• Monitor all existing and prospective markets and assist to identify appropriate business opportunities and review all company products and develop and maintain professional relationships with all agents and clients and assist in shipment of warehouse products.
• Prepare effective business plan for all projects to achieve required product volume and profit and organize all market plans to suit all customer requirements and monitor all specific transactions of all customers for all processes.
• Monitor all sales transactions and review all customer response for all orders and payments and resolve all customer issues for processes and manage sales shipments of all export products and collaborate with suppliers to ensure smooth functioning of processes and forecast all requirements.
• Provide training to all export team and perform assessment of all work and assist to achieve all export objectives and develop and maintain professional relationships with all clients and perform regular communication with all staff and clients.
• Administer all existing clients and ensure optimal level of marketing strategies and design required consumer promotions for various trade fairs and maintain optimal level of customer satisfaction and assist to identify new markets.
• Manage all banking logistics for export activities and prepare required documents and prepare special labels for brands and ensure adherence to all shipping schedule.
• Provide sales, administration, shipping and forecasting support to overseas customers and export sales director.

• Provide sales, administration, shipping and forecasting support to overseas customers and export sales director.
• Raise export orders, processing through to delivery and invoicing and maintain customer forecasts in line with ordering as well as resolving any customer queries to a satisfactory conclusion.
• Arrange shipments and coordination of all export documentation and ensuring that delivery is made on time and to customer's satisfaction.
• Manage customer credit / debit notes requests.
• Manage all customers' records, prices list and backorder lists.
• Receive customer forecasts and enter data into SAP.
• Develop new business opportunities in existing and new markets in Africa and Western Europe.
• Update the clients with new products and prices on a monthly basis.
• Evaluate and selecting suitable agents to sell and distribute the company products and maintain proper relations with clients and agents.
• Monitor all clients in money transactions.
• Participate in international fair and exhibitions