Installation Technical Leader
AAHE trading ( AL ESSA ) Ixina & cuisine plus & Noblessa
Total years of experience :15 years, 10 Months
ixina German kitchens & cuisine plus & Noblessa German kitchens
• Taking the full detailed measures and condition of the scheduled visits.
• Design and marking MEP after coordinating with sales team for the design requirements.
• Handing over planed shop drawings to site contactors with giving the full explanation for the required points.
• Checkup finishes MEP works.
• Reporting the installation manager for all the daily finished jobs
• Avoid and solving sites issues.
• Survey before and after installation in order to make sure that we get the client satisfaction.
• Checking the tools and works heavy equipment status.
• Servicing the installation equipment.
• Buying the required equipment after checking status.
• Handling the payments for the labor which are going for installations abroad
• Projects site coordinator:
1- Black horse cont. LLC. At JVC ( 8 kitchens )
2- DCC project at 1 JBR ( 119 kitchens )
3- Italdeco Primetech Cont. LLC. At JBR-murjan-sadaf-plaza level ( 31 kitchens )
4- At JVC ( 24 kitchens )
5- Al shamsi project At sharjah ( 16 kitchens )
6- Future house Cont. at Al Ain ( 19 kitchens )
7- Dibco cont. LLC at jumeirah ( 27 kitchens )
Occupational Summary
Kitchen sales and design:
• Consulted clients with product selection and presented design proposal to design specifications.
• Increased sales by 25% through effective positioning of company name are strengths in its furnishing products.
• Improved marketing efforts by providing clients with informative product knowledge to increase product purchase. Average Kitchen Design yearly sales $500, 000+
• Prepared marketing presentations for promotional strategies of new accounts.
• Boosted client's total sales ticket by becoming a product line expert.
• Applied marketing/sales strategies when assessing client's needs and presenting design proposals.
• Maintained consistently a high volume of home furnishing projects.
• Successfully managed design center's administrative and operational duties.
• Consult clients in regards to design, product, function and form
• Create floor and elevation plans to scale with detailed measurements
• Generate and email perspective drawings and renderings of space with clients wish lists, colors, appliances, fixtures, etc. for clients approval
• Meet with clients and/or take measurements if necessary
• Upon approval of design, deliver hard copies of design(s), itemized product list, and product estimates if desired
• Assist customers with cabinet, countertop, appliance, and plumbing fixture decisions.
• Manage multiple projects with tight deadlines.
• Create price estimated, place orders, and coordinate delivery and installations.
Office duties:
• Daily registration for the team's duties and targets per the daily plans.
• Registering the labor overtimes.
• Daily record for the labor site works outside Dubai (within the UAE)-Per Diem.
• Follow up work quotations and payments requirements and receiving approved payments.
• Handling the attendance and planning for vacation as per the work conditions.
• Preparing the salary slips and revising it for all team member and hand it over to HR
Sites work scopes:
• Taking the full detailed measures and condition of the scheduled visits.
• Design and marking MEP after coordinating with sales team for the design requirements.
• Handing over planed shop drawings to site contactors with giving the full explanation for the required points.
• Checkup finishes MEP works.
• Reporting the installation manager for all the daily finished jobs.
• Avoid and solving sites issues.
• Survey before and after installation in order to make sure that we get the client satisfaction.
Financial handling:
• Checking the tools and works heavy equipment status.
• Servicing the installation equipment.
• Buying the required equipment after checking status.
• Handling the payments for the labor which are going for installations abroad.
• Over than 5 years working as indoor and outdoor kitchen sales designer for luxury German kitchen managing the selling process for kitchen in the showroom for retail clients & project.
• Taking care of the kitchens department, designing and selling German brand kitchens Coordinating with the German supplier to get all the updates and for the new products training
• Provide creative solutions and design to meet or exceed guest's needs.
• Provide kitchen design assistance at home and store.
• Interact with guests to know about their needs, requirements and budgetary limits.
• Prepare and issue job orders, purchase orders and delivery schedules.
• Communicate with clients, consultants and project managers.
• Coordinate with kitchen appliances suppliers and prepare purchase orders.
• Prepare quotations and carry out tender estimates
• Prepare and approve design drawings and workshop drawings.
• Manage and supervise site operations and project close out.
• Prepare monthly invoices in liaison with accounting department.
• Provide technical support and assist in direct sales and public relation
• Greet customers.
• Walk the customer through our products, concurrently outlining the benefits of our brand and our quality.
• Make the perfect discovery during the customer visit.
• Using the display and showing all the solutions which will help for perfect impression about the products of the brand
• Registering customers' data to follow up inquiries.
• Recommend the suitable selection of materials that suite the customer needs and meets his budget.
• Preparing quotations for the selected design, appliances and worktop.
• Achieving given targets.
• Visiting customers' sites for measurements.
• Supervising installations.
• Expanding the deal, naturally always upselling.
• Negotiating and closing the deal.
• Preparing the invoices and the delivery notes
• Handling payments (visa-cash-check).
• Taking charge of inbound and outbound calls.
• Follow up with customers in order to reach the satisfaction and perfect after sale service.
• Preparing daily sales report and forwarding it to Head Office for processing.
• Coordinate for deliveries and installation.
Supervisory and customer service skills
Social works and customer service
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