كريم مصطفى

Spearhead critical liaison between commercial (Export markets) and operations teams, ensuring seamless
product supply and high service levels for processed chicken/beef from UAE & KSA production facilities,
optimizing overall supply chain flow.
 Manage daily communication with Country Managers, receiving and consolidating export orders, and
collaborating with Supply Planners to align production with demand, achieving 98% on time delivery.
 Oversee and strategically manage daily inventory levels and distribution for 260 SKUs across South Gulf and
MENA regions, ensuring optimal stock allocation to maximize sales fulfillment and minimize carrying costs.
 Collaborate closely with the logistics team to facilitate document preparation and ensure timely dispatch of
export shipments, achieving a 3-day allocation-to-dispatch."
 Proactively identify and report gaps/requirements for KSA and KWT markets, aligning production to meet
specific market demands and prevent stockouts keeping rate of supply at 30 days on hand and 15 days in
transit; prepare daily distribution and availability reports for management review.
 Coordinate trading activities with Planning Manager, including frequent updates on trading ageing and creation
of Purchase Requisitions (PRs) with product, quantity, and delivery details for procurement execution, ensuring
timely replenishment and strategic sourcing.

«Establish and maintain professional relationships with all cients fo ensure exceptional customer service and
satisfaction.
«Participate in Strategic Planning and Production Planning: Collaborate with market managers in the monthly
Sales and Operations Planning (SGOP) process fo prioritize production based on market needs, and optimize
supply
chain efficiency
«Generate monthly reports to track Department KPIs, including order vs. Dispatch rates, inventory balance,
shipment situation analysis, production shortfalls, and average truck utilization; utiize
data insights fo
identify areas for improvement, and implement corrective actions
fo e hance overall performance.
«Work dosely with finance and marketing teams to create an efficient value chain that ensures the best
possible selling prices for customers.
«Demand Planning and Order Management: Develop and execute monthly demand plans for processed items,

delivery
working dosely with operations and purchasing teams to ensure smooth order processing, and timely
«Coordinate
with governmental authorities, embassies, and chambers of commerce
fo expedite shipping
documents, ensure compliance with regulatory requirements, and ensure that all shipments are processed in
accordance with market-specific regulations and industry standards

Managing existing and potential accounts with market managers to align product offerings with customer preferences.
 Supervised the day-to-day operations of the shipping team, directing activities such as documentation execution, loading progress, and inventory management.
 Directed staff recruitment and training, building a highly skilled and motivated operations team.

«Responsible for detailed shipping analysis, customs documentation, customer complaint resolution, and cargo
insurance management indluding daims.