food and beverage secretary
hotel golden tulip el mechtel
Total years of experience :3 years, 8 Months
- Discharge of all administrative tasks
- Prepare list daily occupancy rooms, seminar rooms and party and advise the various departments of the hotel.
- Ensure correspondence, filing or forward the mail, manage the telephone.
- Make authorization requests for work permits, the late openings.
- Contact travel agencies to promote the hotel.
- Orders to the suppliers and inspect the goods received.
Enter reports connected a meeting of the restoration
- Discharge of all administrative tasks
-Prepare list daily occupancy rooms, seminar rooms and party and advise the various departments of the hotel.
-Ensure correspondence, filing or forward the mail, manage the telephone.
- Make authorization requests for work permits, the late openings.
-Contact travel agencies to promote the hotel.
-Orders to the suppliers and inspect the goods received.
OUMARA HOTEL: 3 stars, in the capital / period: march 2012-july2012 Receptionist / Guest Relation
- Greet guest as they arrive
- Continues to provide superior customer service after the guests are long gone.
- Trying to find even the best solution to customer problems.
- Ensure the quality promise made to them.
STEB: Tunisian Company of Building / period: March 2011-October 2011
Administrative Assistant: - Direct business relation and distribution of company literature to stimulate client interest and sales leads.
-Used power point to help develop a staff cascade phone directory.
-Prepare sales invoices and purchase.
BTL BANK (bank Tuniso-Libyenne), period /3 months
* write reports after meetings
* provide a link with customers, suppliers and staff representatives,
*processing accounting documents
AMI Insurance Agency, period /4 months
* Collect information necessary to process the file by telephone with professional and insured
* check the completeness of information and compliance documents.
* Determine the conditions of payment; codify invoice, pricing,
IPIC: Private Training Center/ Tunis: period: November 2009-january 2011 Secretary / Coordinator
- Provided administrative support to the director of strategic planning.
- Played a vital role in assisting the registration pupil resident and non resident.
- Prepare daily all teaching programs.
- keep the discipline in the training center.
Period; 2006-2007 (languages application and data) *Certificate of Technical Bank / IPIC
bachelor 's degree ( average)
Period; 1996-2005 Baccalaureate degree (literature section) *Hight Education / Nabeul
*Primary school / Bir el Bey Period; 1990-1996 *Secondary School / Bordj Cederia