AHMED HAFIZ

* - General Manager KANARIA HOTEL - EGYPT - NORTH COAST * FEB. 2011 till present,
Duties and Responsibilities:
• Support owning or managing company in all aspects of running the hotel business.
• Manage and maintain all year lodging facilities.
• Observe and monitor associates performance to make sure that the hotel rules and procedures are being followed.
• Resolve customers complains.
• Supporting the daily duties of a business.
• Responsible for reviewing or creating weekly or monthly schedules for all hotel staff.
• Focusing on guest service to reach the highest standard of gust satisfaction.
• Create a high standard of feeling of safety and security between both guest and associates in the hotel.
• Arrange a training schedule to hotel departments.
• Participate in designing business plan and the forecast of business.
• Reviewing the daily activity of all hotel departments focusing at guest needs and expectation.
• Reviewing all hotel financing tasks (general and departments budgets tasks, purchasing orders, salaries, guest needs……..etc.)

• Support owning company in all aspects of running the hotel business.
• Manage and maintain all year lodging facilities.
• Observe and monitor associates performance to make sure that the hotel rules and procedures are being followed.
• Resolve customers complains.
• Supporting the daily duties of a business.
• Responsible for reviewing or creating weekly or monthly schedules for all hotel staff.
• Focusing on guest service to reach the highest standard of gust satisfaction.
• Create a high standard of feeling of safety and security between both guest and associates in the hotel.
• Arrange a training schedule to hotel departments.
• Participate in designing business plan and the forecast of business.
• Reviewing the daily activity of all hotel departments focusing at guest needs and expectation.
• Reviewing all hotel financing tasks (general and departments budgets tasks, purchasing orders, salaries, guest needs……..etc.)

• Support owning company in all aspects of running the hotel business.
• Manage and maintain all year lodging facilities.
• Observe and monitor associates performance to make sure that the hotel rules and procedures are being followed.
• Resolve customers complains.
• Supporting the daily duties of a business.
• Responsible for reviewing or creating weekly or monthly schedules for all hotel staff.
• Focusing on guest service to reach the highest standard of gust satisfaction.
• Create a high standard of feeling of safety and security between both guest and associates in the hotel.
• Arrange a training schedule to hotel departments.
• Participate in designing business plan and the forecast of business.
• Reviewing the daily activity of all hotel departments focusing at guest needs and expectation.
• Reviewing all hotel financing tasks (general and departments budgets tasks, purchasing orders, salaries, guest needs……..etc.)

- Hurghada Marriott Hotel ( May 1995 till Nov. 2003 )
- Renaissance hotel ( Sharm el Sheikh )

• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to associates on a regular basis through orientation, hotel meetings, bulletin boards etc.
• Partners with Loss Prevention to conduct accident investigations as necessary.
• Manages Workers Compensation claims to ensure appropriate associate care and manage costs. Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
• Represents Human Resources at the Hotel Safety Committee, helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
• Oversees the Loss Prevention function to ensure a safe and secure work environment. Manages the execution of Loss Prevention reviews, regulatory reporting, physical hazard inspections, job safety analysis, and workers compensation programs.
• Conducts accident investigations, documents events, and reports accidents to Corporate Claims Reporting center; maintains OSHA log and retains records in accordance with Marriott Standard Operating Procedures.
• Identifies and analyzes accident trends, involves management team in establishing plans and actions to decrease the frequency and severity of accidents on property; Ensures modified duty programs are in place and used by associates.
• Ensures Material Safety Data Sheets (MSDS) and Job Safety Analysis (JSD) are current and available in the workplace; ensures associates are trained on the proper use of chemicals and personal protective equipment is available and in use.
• Ensures medical first aid boxes are stocked and maintained throughout the building.

• Coordinating of mechanical materials between A.B.B. and the Corps of Engineers.
• Maintaining warehouse books and filing system.
• Handling the inventories of materials with computer and comparing it with drawings.
• Supervising materials, receiving, storing, and issuing.

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