Food & Beverage Manager
Sun International Golden Valley Casino
Total years of experience :37 years, 3 Months
Manages the operations of the food and beverage division, as per service standards.
Executes the delivery of all food and beverage promotions, updates new menus and wine lists.
Ensures that all health and safety regulations are maintained.
Manages and guides the department to achieve its financial and operational targets.
Ensures that all the departments’ policies, procedures, systems and standards are maintained.
Monitor the control of food, beverage, labour and operating expenses for catering events.
Organize, plan and manage events as per agreed contracts.
Manages the food quality control as per HACCP standards.
Selects, trains, develops and promotes team members for career growth.
Conducts regular scheduled meetings, briefings, performance appraisals and disciplinary.
Staff management, ensures fair and consistent labour practices are maintained.
Is responsible for the budget and manages the financials in a fiscally responsible manner.
Assists guests with all their requests and addresses their complaints in an appropriate manner.
Manages the operations of the food and beverage division, as per service standards.
Executes the delivery of all food and beverage promotions, updates new menus and wine lists.
Ensures that all health and safety regulations are maintained.
Manages and guides the department to achieve its financial and operational targets.
Ensures that all the departments’ policies, procedures, systems and standards are maintained.
Monitor the control of food, beverage, labour and operating expenses for catering events.
Organize, plan and manage events as per agreed contracts.
Maintains guest service standards and addresses guest’s complaints.
Selects, trains, develops and promotes team members for career growth.
Conducts regular scheduled meetings, briefings, performance appraisals and disciplinary.
Staff management, ensures fair and consistent labour practices are maintained.
Is responsible for the budget and manages the financials in a fiscally responsible manner.
Assists guests with all their requests and addresses their complaints in an appropriate manner.
Reason for Leaving: Resigned / Advancement in Career
Responsibilities:
Managed and guided the department to achieve its financial and operational targets.
Managed all food and beverage outlets as per set targets.
Managed all large events at the convention center.
Allocated all catering revenue and complied the food and beverage analysis.
Monitored the control of food, beverage, labour and operating expenses for the department.
Assisted guests with their requests and addressed their complaints appropriately.
Managed the cash control systems as per standard operating procedures.
Performed the duties as banqueting manager as and when required.
Managed the food & beverage stock take processes and verified the counts.
Ensured that all the departments’ policies, procedures, systems and standards were maintained.
Conducts regular scheduled meetings, briefings, performance appraisals and disciplinary
Organized, planned and managed events as per the agreed contracts.
Approved and signed off departments purchase orders for operating equipment.
Planned and organized staff schedules and requisitions for all future events and functions.
Approved and signed off all food and beverage price increases as per required margins.
Reason for Leaving: Resigned / advancement in career
Responsibilities:
Managed and guided the department to achieve its financial and operational targets.
Managed all food and beverage outlets as per set targets.
Organized and managed emergency evacuations as per safety plans.
Allocated all catering revenue and complied the food and beverage analysis.
Monitored the control of food, beverage, labour and operating expenses for the division.
Assisted guests with their request and addressed their complaints appropriately.
Managed the cash control procedures and consistently improved systems.
Managed the food & beverage stock take processes, and verified the counts.
Ensured that all the departments’ policies, procedures, systems and standards are maintained.
Organized, planned and managed events as per the agreed contracts.
Selected, trained, developed and promoted team members for career growth.
Conducted regular scheduled meetings, briefings, performance appraisals and disciplinary.
Staff management, ensures fair and consistent lab our practices are maintained.
Approved and signed off all food and beverage price increases as per required margins.
Approved and signed off all food, beverage, and chemicals and operating equipment.
Approved and coordinated all food and menu and wine tastings regular.
Meet with the food and beverage directors quarterly for financial meetings.
Approved all new menus and wine lists and authorized system updates.
Reason for Leaving: Resigned / advancement in career
Responsibilities:
Managed and guided the department to achieve its financial and operational targets.
Managed all food and beverage outlets as per set targets.
Planned and managed emergency evacuations as per safety plans.
Allocated all catering revenue and complied the food and beverage analysis.
Monitored the control of food, beverage, labour and operating expenses for the outlets.
Managed the cash control procedures and consistently improved systems.
Managed the food & beverage stock take processes and verified counts.
Ensured that all the departments’ policies, procedures, systems and standards are maintained.
Managed the food quality control as per HACCP standards.
Staff management, ensured fair and consistent labour practices were maintained.
Selected, trained, developed and promoted team members for career growth.
Conducted regular scheduled meetings, briefings, performance appraisals and disciplinary.
Reason for Leaving: Retrenched / laid off
Responsibilities:
Purchased all food and beverage items for the theme park.
Processed all delivery notes and invoices into system.
Processed all stock issues to the various food and beverage outlets.
Dispatched stock items to the various outlets as per order request.
Managed the fedilo stock control system at the warehouses.
Conducted regular stock takes at all warehouses.
Reported on all stock variances.
Provided training and development for team members and trainees.
Complied the shift roosters for all warehouse personnel.
Reason for Leaving: Resigned / advancement in career
Responsibilities:
Purchased all food and beverage items for the hotel.
Processed all delivery notes and invoices into system.
Processed all stock issues to the various food and beverage outlets.
Dispatched stock items to the various outlets as per order request.
Managed the rand data stock control system at the stores.
Conducted regular stock takes at all stores.
Reported on all stock variances.
Provided training and development for team members and trainees.
Price negotiations with all suppliers.
Assisted with the catering budgets, menu costing and recipe costing.
Captured all revenues to the correct revenues centers.
Conducted all food and beverage cash ups.
Managed the point of sales system at the hotel.
Changed sell prices according to the budgets and updated the micros systems.
Assisted the kitchens with menu tastings and provided feedback.
Controlled all food and beverage wastage at the hotel.
Reason for Leaving: Resigned / advancement in career
Responsibilities:
Provided training and development for team members and trainees.
Attended to guest’s requests and managed their complaints.
Captured all revenues to the correct revenues centers.
Conducted all food and beverage cash ups.
Assisted the night manager to manager the hotel at night.
Assisted with night audit functions and checked all financial reports for accuracy.
Managed the front office and assisted with all check ins and departures.
Completed all day ends on the point of sale and front office systems.
Compiled the revenue report for senior management.
Conducted regular walk a bouts and checked all areas of the hotel, ensuring safety.
Performed regular spot checks on all floats as per SOPs.
Managed and assisted with room service operations at night.
Supervised and checked all bank deposits at night.
Managed and checked the breakfast set ups at the restaurants.
Supervised the porter’s desk, car valet, switchboard and the reception area.
Completed the handover dairy of all occurrences during the night shift.
Compiled the bi weekly staff roosters as per occupancy levels.
Reason for Leaving: Resigned / advancement in career
Responsibilities:
Assisted the night manager to manager the hotel at night
Attended to guest’s requests and managed their complaints.
Captured all revenues to the correct revenues centers.
Conducted all food and beverage cash ups.
Managed the front office and assisted with all check ins and departures.
Completed all day ends on the point of sale and front office systems.
Compiled the revenue report for senior management.
Conducted regular walk a bouts and checked all areas of the hotel, ensuring safety.
Performed regular spot checks on all floats as per SOPs.
Managed and assisted with room service operations at night.
Supervised and checked all bank deposits at night.
Managed and checked the breakfast set ups at the restaurants.
Provided training and development for team members and trainees.
Assisted with night audit functions and checked all financial reports for accuracy.
Reason for Leaving: Transfer / Promotion
Responsibilities:
Assisted the night manager to manager the hotel at night
Attended to guest’s requests and managed their complaints.
Captured all revenues to the correct revenues centers.
Conducted all food and beverage cash ups as per standard operating procedures.
Managed the front office and assisted with all check ins and departures.
Completed all day ends on the point of sale and front office systems.
Compiled the revenue report for senior management and distributed.
Conducted regular walks and checked all areas of the hotel, ensuring safety.
Performed regular spot checks on all floats as per SOPs.
Managed and assisted with room service operations at night.
Supervised and checked all bank deposits at night.
Managed and checked the breakfast set ups at the restaurants.
Provided training and development for team members and trainees.
Assisted with night audit functions and checked all financial reports for accuracy.
Supervised the porter’s desk, car valet, switchboard and the reception area.
Completed the handover dairy of all occurrences during the night shift.
courses: Hotel Management 1993 Wits Hotel School & In Service Training 1993 Tsongo Sun Hotels First Line Management 2003 Dyna Programme
