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karthikeyan Selvaraj, Service Engineer ( senior position)

karthikeyan Selvaraj

Service Engineer ( senior position)·AL REYAMI TECHNOLOGIES LLC

United Arab Emirates

Diploma, Electronics & Communication Engineering

Work experience

Total years of experience: 21 years, 2 months

Service Engineer ( senior position)

July 2012 - Present

AL REYAMI TECHNOLOGIES LLC

Dubai, United Arab Emirates

July 2012 - Present

Customer Service support for hp & Utax products.

Digital MFPs and printers, plotters break down support.

Managed print fleet support.

Company industry:
IT Services
Job role:
Support Services

Customer Support Engineer,

September 2009 - June 2012

MAHA ELECTRONICS P LTD

Other

September 2009 - June 2012

Provide the customer service support for hp product Line,
Desktop, laptop, desinjet, laser printers, thin clients, Servers, ipaq etc........

hardware Replacement, project handling In banking sectors, centrel goverment project.

Company industry:
Installation & Technical Services
Job role:
Customer Service and Call Center

Communication & Infrastructure Engineer

May 2008 - June 2009

HCL INFINET LTD

Chennai, India

May 2008 - June 2009

Leased Line, Isdn, Pstn Link Maintenance & New Commissioning Customer location to our point of presence (POP). Channel Side Coordination to the Bsnl Telecom. Resolve the Connectivity Problem

Company industry:
IT Services
Job role:
Support Services

Customer Support Engineer

June 2004 - July 2007

USAM Technology Solutions (P) Ltd

India

June 2004 - July 2007

Provide the Service Support for Hp DeskJet Printers, LaserJet, Scanner, hp Designjet Warranty & Contract Customer.

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Support Services

Education

I.R.T Polytechnic collage

April 2004

April 2004

Diploma, Electronics & Communication Engineering

India

GPA (percentage): 97%

GPA (percentage): 97%

Hp certified Business Notebook Engineer. Hp certified Low end Peripheral Engineer. Hp certified High end Laser Jet printer and plotter Engineer. Hcl Certified Network Engineer.

Skills

HP Printers

Expert

HP Server Hardware

Expert

Hp Designjet

Expert

Hp Notebook

Expert

CCNA

Expert

HP Notebook service support

Intermediate

Hp Designjet & High end Laser Printers service support

Intermediate

Hp server & desktop & thinclients hardware trouble shooting support

Intermediate

microsoft operating Systems,win8,win10,mac

Intermediate

Basic Networking & basic configuration in cisco routers and leased line maintenance Support

Intermediate

Hp Printers MFP, Plotters,Utax Copier

Intermediate

HP Printers

Expert

HP Server Hardware

Expert

Hp Designjet

Expert

Hp Notebook

Expert

CCNA

Expert

Languages

Tamil

Expert

English

Intermediate

Hindi

Beginner

Memberships

Techrepublic

free member

January 2009

Training and Certifications

Certifications
Hp Certified Business Notebook Engineer
Hp India
Apr 2010 - Oct 2011
Network Technology & Devices
HCL India p Ltd
Jan 2008
Hp Low End Peripherals
Hp India
Apr 2010 - Oct 2011

Recommendations

Service EngineerColleague

He is such a professional engineer for HP products, result oriented engineer.

Hobbies and interests

photo graphy and watching cricket