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Kartik Mhatre, CLIENT SALES SUPPORT

Kartik Mhatre

CLIENT SALES SUPPORT·Blackhawk Network,

Great Britain (UK)

Master's degree, International Business

Work experience

Total years of experience: 8 years, 9 months

CLIENT SALES SUPPORT

October 2025 - Present

Blackhawk Network,

United Kingdom •Hybrid

October 2025 - Present

• Manage inbound and outbound telesales to support client engagement, order placement, and
corporate account needs.
• Process and monitor corporate orders via internal sales systems, managing the corporate sales
inbox efficiently.
• Handle sales queries, gift card replacements, and credit note requests while providing responsive
customer support.
• Collaborate with field and inside sales teams to deliver campaigns, maintain client records, and
ensure high service standards.
Company industry:
IT Services

CASE MANAGER

January 2025 - July 2026

Coreco,

London, United Kingdom

January 2025 - July 2026

• Managed mortgage application processes and maintained client communication via multiple
channels.
• Ensured compliance with FCA regulations and supported accurate financial documentation.
• Strengthened customer relationships through effective service delivery and attention to detail.
Company industry:
IT Services
Job role:
Management

VOLUNTEER

November 2022 - July 2026

Robin Hood Army,

Mumbai, India

November 2022 - July 2026

• Coordinated community food and clothing drives serving underprivileged groups.
• Assisted young adults with education and employment guidance.
• Promoted social responsibility and community engagement.
Company industry:
Business Process Outsourcing (BPO)
Job role:
Medical, Healthcare, and Nursing

EXECUTIVE ASSISTANT

September 2022 - July 2026

Akanksha Foundation,

Mumbai, India

September 2022 - July 2026

• Provided comprehensive administrative support, scheduling meetings, preparing agendas, and
documenting decisions.
• Enhanced departmental efficiency by improving communication workflows and managing
financial documentation.
• Supported senior leadership in project coordination and stakeholder engagement.
Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

BUSINESS GROWTH & EXECUTIVE ASSISTANT

April 2021 - July 2026

Mobileware Technologies,

Mumbai, India

April 2021 - July 2026

• Managed day-to-day operations, tracked deliverables, and ensured process alignment across
departments.
• Coordinated hiring, documentation, and client communication to meet business objectives.
• Contributed to operational improvements achieving a 95% completion rate on key projects.
Company industry:
IT Services

OFFICER

November 2017 - July 2026

Metro Exporters,

Mumbai, India

November 2017 - July 2026

• Oversaw order processing, invoicing, and ERP-based reporting to support timely client deliveries.
• Managed financial documentation and improved workflow efficiency by 25%.
• Liaised with customers and suppliers to ensure service satisfaction and smooth business
operations.
Company industry:
Shipping
Job role:
Administration

WAREHOUSE OPERATIVE

July 2025 - September 2025

Response Recruitment,

London, United Kingdom

July 2025 - September 2025

• Perform warehouse operations including picking, packing, and verifying goods against
documentation.
• Maintain cleanliness and safety standards while adhering to Health & Safety protocols.
• Support team coordination to ensure smooth warehouse logistics.
Company industry:
Recruitment & Employee Placement Agency

SALES ASSISTANT (Volunteer)

February 2024 - December 2024

Oxfam,

London, United Kingdom

February 2024 - December 2024

• Delivered outstanding customer service in a retail environment and supported community
fundraising efforts.
• Managed point-of-sale transactions, handled cash and card payments accurately, and
contributed to stock management.
• Assisted in maintaining store presentation and engaging customers in charitable initiatives.
Company industry:
Non-profit Organization
Job role:
Management

Education

The University Of Reading

November 2024

November 2024

Master's degree, International Business

United Kingdom

Skills

Negotiation

Expert

Customer Care

Expert

Sales

Expert

Stakeholder Engagement

Expert

Languages

English

Native Speaker