Kassem Al Naboulsi, Inside Sales Director ME Region

Kassem Al Naboulsi

Inside Sales Director ME Region

Regus

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Management
Experience
19 years, 0 Months

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Work Experience

Total years of experience :19 years, 0 Months

Inside Sales Director ME Region at Regus
  • United Arab Emirates - Dubai
  • February 2016 to March 2019

• Increase conversion of Enquiries by selling entire product range.
• Continuously improve quality, productivity and effectiveness through motivating the team on an ongoing basis.
• Conduct one-on-one review with Ensure that all Account Managers progress prospects along a defined Customer Journey, aligned to the Regus Way of Selling and endeavor to meet the customer’s needs every time.
• Assist Account Managers to sell with hands on coaching on an individual basis and co-ordinate performance development plans for individual Account Managers where required.
• Ensure effective performance management and threshold management is in place to deliver improvement in a range of agreed efficiency metrics.
• Recruit, develop and retain a team of above standard sales professionals.
• Work outside of normal office hours as per market/customer requirements.
• Review daily and monthly reports with team to ensure all KPI’s being hit.
• Provide team update to line manager as necessary (Daily/Weekly/Monthly)

Group Sales Manager at On Time Group
  • United Arab Emirates - Dubai
  • November 2014 to December 2015

• Develop a solid business plan and sales strategy for the market that ensures attainment of company sales goals and profitability. • Initiate and coordinate development of action plans to penetrate new markets. • Assist in the development and implementation of marketing plans as needed. • Conduct one-on-one review with all Account Executives to build more effective communication, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance. • Submit monthly reports to senior management regarding performance of Account Executives • Provide timely, accurate, and competitive pricing on all completed prospect applications submitted for approval, while striving to maintain maximum profit margins. • Maintain accurate records of all pricing, sales, and activity reports submitted by Account Executives. • Create and conduct proposal presentations and RFP responses to high-yield clients.

Senior Account Manager at Smart World
  • United Arab Emirates - Dubai
  • October 2010 to October 2014

• Own the Sales target set by the company for the assigned market and customers (15 Million/Year).
• Ensure the creation of sales leads and potential customers in line with the sales and revenue targets of the company.
• Coordinate sales engagement with all other departments/divisions of the company.
• Monitor A/R aging on a proactive basis for assigned customers and coordinate activities with credit department in Finance.
• Responsible for the development of a strong sales pipeline keeping in mind the company future growth.
• Contribute to the increase in customer satisfaction by initiating the development and delivery of products and services to meet the changing demand.
• Communicate often with Vendors to see where we can Promote Smart world and work on tenders for Government Buyers.
• Ensure accurate reporting of required sales KPIs.
• Work closely with the Solution Managers in order to respond to tenders, Customer’s RFIs, RFQs, RFPs, and Statement of Requirements.
• Support the technical qualification of Customer communication needs through knowledge of current, new or evolving technologies and product portfolio.
• Promote Smartworld by furnishing the Customer with comprehensive, up to date information on current products, product enhancements and new products, through Customer meetings and service presentations.

Sales Manager at Careerjunction Middle East
  • United Arab Emirates - Dubai
  • October 2007 to December 2009

• Manage the sales team in terms of activities, meetings, and sales targets.
• Build and manage the sales pipeline in UAE.
• Build account plans and strategies for each target account.
• Develop and deliver effective sales presentations to clients when needed.
• Ensure successful transition of accounts to the Client Management Team.
• Monitor the Tele-sales team and provide them with proper databases on monthly basis.
• Report directly to the Regional Sales Manager on team progress and department issues on weekly basis.

Business Development Manager at Tejari FZ LLC
  • United Arab Emirates - Dubai
  • August 2005 to August 2007

• • Provide ongoing training to team members, call center employees and customers as required on Oracle 11i.
• Handle key Auctions for major suppliers and help them to place their technical bids.
• Provide System implementers and third party vendors, with data mapping and system requirements from suppliers’/buyers point of view.
• Monitor and report progress/changes against the business plan and road map.

Purchasing Officer at Dubai Health Authority
  • United Arab Emirates - Dubai
  • May 1999 to July 2005

• Work hand in hand with the Ruler’s Office on E-government project (Launched in April 2004).
• Generate weekly reports on data mapping and amendments on the system.
• Generate weekly reports on Project Implementation to the management.
• Prepare all the requirements of capital equipment for Trauma center.
• Follow up on tender fees & bank guarantees for major tenders for all the participated suppliers

Education

Bachelor's degree, Management
  • at Ajman University of Science and Technologies
  • May 2005

GPA 3.4

Specialties & Skills

ERP CRM
Business Relationship Management
Oracle Financials
Microsoft Office
Oracle Financials
MS Office
Strategic Planning
Sales Training
Leadership
PRINCE2 Trainer
Soft Skills Training

Languages

Arabic
Expert
English
Expert

Training and Certifications

Discoveror 10 G (Certificate)
Date Attended:
May 2006
Valid Until:
May 2006
Word, Excel, Outlook (Certificate)
Date Attended:
February 2003
Valid Until:
February 2003
Training on Oracle Financials Full Suite (Certificate)
Date Attended:
March 2006
Valid Until:
March 2006

Hobbies

  • Swimming