Senior IT Administrator
Professional Traders DMCC
Total des années d'expérience :9 years, 10 Mois
• Overall 10 years of Industry experience in Providing Systems/ Network Support in various Platforms.
• Overall 10 years of Industry experience in Windows servers and 3 years of Linux Servers.
• Very good knowledge in Office 365 administration and good in Google G-Suit.
• Ability to manage time productively, make effective use of materials and other resources of the company.
• Fast learner and eager to understand new technologies and apply them appropriately in developments.
• Ability to achieve deadlines, handling multi tasks and work under pressure.
• Ability to leading a team with 24hrs support, And following ITIL 4
Achievement/Tasks
• Responsible for all the IT Network & Server Administration of the head office and the 4schools coming under the group, implementing new IT projects to improve quality of service, IT security and telecommunications implementation.
• Install and support LANs, WANs, network segments, Internet, and intranet systems
• Implementing new IT projects that both accommodate special needs on time and within budget.
• Upgraded and fortified the IT infrastructure through implementing new technologies like Firewall UTMs, Mobile Device Management Solutions (MDM), Office 365Suite, Google apps suite, Active directory Servers, Security systems, Telephony and Network switches.
• Actively diagnoses clients TCP/IP, DNS, and WINDOWS related network connectivity issues.
• Responsible for Maintaining Fort iGATE firewall 300c, 600c And Cisco Switches for all our schools
• Responsible for Maintaining Windows Server 2012R2, Exchange server.
• Maintaining Biometric Devices and All CCTV DVRs.
• Perform IT commercial planning & budgeting and responsible for Procurement of IT Hardware, software and maintenance products & services.
• Providing training sessions to parents and staff members of all schools.
Achievement/Tasks
Provide all type of system support for the Server, desktops, laptops, Ipads, Tablets such as configuring, software installation and maintenance.
• Diagnose and resolve all kind of technical issues and report to IT Manager.
• Complete internal assets management.
• Handling exchange server mailbox.
• Handling licensed academic softwares such as Edmodo, Schoolzen and MyOn.
• Customer care support to Staff members as well as Parents.
• Provide graphic designing skills to school programmes.
Achievement/Tasks
Systems conducted
• Navis SPARCS, the graphical planning and control system for container handling
• Navis Express, comprehensive terminal information management product
Job role
• Developing, testing the system enhancements, and deploy them to live system.
• Provide Terminal Management System support to SLPA • Troubleshoot and fine tune both SPARCS and EXPRESS system Technology Used:
• IBM Server, Oracle 9i DB, Oracle Forms, C#/C++
Development Contribution
• Reefer Container Monitoring System
• SLPA Cargo & Financial Management System
BIT) degree program offered by the SLIIT (Sri Lanka Institute of Information Technology).