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Katharine Cvetkovic, Passenger Service Agent

Katharine Cvetkovic

Passenger Service Agent·Belgrade Airport Nikola Tesla

Serbia

Diploma, Aroma Therapy and Healing Herbs

Work experience

Total years of experience: 17 years, 10 months

Passenger Service Agent

April 2021 - Present

Belgrade Airport Nikola Tesla

Belgrade, Serbia

April 2021 - Present

Passenger and baggage agent. Check in boarding assisting.
Company industry:
1390
Job role:
Logistics and Transportation

Spa Receptionist / Assistant Spa Manager

April 2018 - August 2018

msc aurea spa

Genoa, Italy

April 2018 - August 2018

Providing and maitaining Spa operationis on daily basis.
Company industry:
Personal Care Centers
Job role:
Beauty and Fashion

Beauty Therapist

January 2018 - July 2018

Reason d`Etre

Norway

January 2018 - July 2018

Beauty Therapist on viking Ocean Cruiser.
Company industry:
Personal Services
Job role:
Beauty and Fashion

Sales Specialist

June 2017 - December 2017

Starboard Leisure

California, United States

June 2017 - December 2017

Brand Watches and jewelry sales.
Carnival V Wiggie Award winner for 2017.
Company industry:
Watches & Luxury Goods
Job role:
Sales

SpaAssistant Manager

September 2013 - October 2016

Steiner leasure

September 2013 - October 2016

Beauty spa THERAPY
Managerial duty in leading Spa
Inventories
Trainings
Company industry:
Personal Care Centers
Job role:
Management

Circle C Director

July 2010 - May 2011

Carnival Cruise Lines

United States

July 2010 - May 2011

Work Experience

Date of Occupation July 2010 - May 2011
Employer Carnival Cruise Lines, Miami, USA
Position Circle C Director
Main responsibilities Running Teens Club age 12-14.
Planning and conduct activities.
Support Teens during activities.
Maintain order and behavior of Teens no matter of the Teens number.
Supervision of Teens (600-30 Teens in the group)
Company industry:
Hospitality & Accomodation
Job role:
Management

Head of administration

May 2008 - February 2009

American center for plastic surgery

Yugoslavia

May 2008 - February 2009

Date of Occupation May 2008 - February 2009
Employer Mediterranean Surgery Center, Igalo, Montenegro
Position Head of Administration
Main responsibilities Running the all administrative and managing
administrative divisions at Mediterranean surgery center.
Managing the front desk and PR / Marketing services for a clinic.
Managing the internal end outside correspondence,
contacts and patients.
Personal Assistant to Dr. Borko Djordjević M.D., F.I.C.S.
Managing additional jobs and services regarding the needs of the
center and clinic, supplies, accounting, human resource.
Managing personnel and patients, guests and etc.
Company industry:
Other Healthcare Services
Job role:
Administration

PA to General Manager

February 2008 - May 2008

Riviera club hotel

Yugoslavia

February 2008 - May 2008

Date of Occupation February 2008 - May 2008
Employer Riviera Club Hotel, Herceg Novi, Montenegro
Position Personal Assistant to General Manager
Main responsibilities Managed projects with partners, importing and exporting companies,
domestic companies regarding the hotels projects and renovation.
Acting as substitute authority in the absence of the Executive director,
on the all fields except the finance.
Within the position, there were included several other obligations that were
connected with the responsibility such as domestic and foreign correspondence,
creation and preparation of documents, contracts, statements...
Preparation and presentation of rapports regarding all departments.
Company industry:
Hospitality & Accomodation
Job role:
Administration

Company secretary and administration

June 2007 - January 2008

Uniwab doo

Yugoslavia

June 2007 - January 2008

Date of Occupation May 2007 - January 2008
Employer Uniwab, Belgrade, Serbia
Position Company Assistant
Main responsibilities Created Marketing and Communications materials for partner companies
Managed Market Development activities in new sales territories
Running the all administrative and managing administrative divisions.
Managing the front desk and PR / Marketing services.
Managing the internal end outside correspondence, contacts.
Company industry:
Sales Outsourcing
Job role:
Administration

Sales and Marketing Manager

November 2001 - May 2007

Infohome Group

Yugoslavia

November 2001 - May 2007

Date of Occupation November 2001 - May 2007
Employer Infohome Group, Belgrade, Serbia
Position Sales and Marketing Manager
Main responsibilities Managing the Show room and sales office March 2005-May 2007
Managing sales within export import dep. for domestic and foreign market
Managed and implemented PR projects with companies that are market
leaders in Publishing, IT, and GSM
Created Marketing and Communications materials for IT and
Communication Technology magazines
Managed sales support and marketing budget of $32, 000 (monthly)
Met and exceeded sales projections in both years by 15% and 32%, respectively.
Company industry:
Sales Outsourcing
Job role:
Management

Education

Udemy

December 2019

December 2019

Diploma, Aroma Therapy and Healing Herbs

Australia

Aroma Therapy in Beauty and Healing Herbs and their properties and implementation.

Bozidar Adzija

January 2017

January 2017

Diploma, Beauty therapy

Serbia

GPA (percentage): 100%

GPA (percentage): 100%

Cosmetics, Massage techniques, Medical & aesthetic manicures and pedicures, Hair styling, barbering
View attachment

Steiner Leisure Academy

July 2013

July 2013

Diploma, Beauty

United Kingdom

Beauty Therapy several courses and Management course.

Trade high school

June 1992

June 1992

High school or equivalent,

Yugoslavia

Skills

Administration
Expert
Administration
Expert
Materials
Expert
Materials
Expert
Surgery
Expert
Surgery
Expert
C
Expert
C
Expert
Photoshop
Intermediate
Photoshop
Intermediate
Microsoft eOffic
Intermediate
Microsoft eOffic
Intermediate
Corel
Intermediate
Corel
Intermediate
Administration
Expert
Administration
Expert
Materials
Expert
Materials
Expert
Surgery
Expert
Surgery
Expert
C
Expert
C
Expert

Languages

English
Expert
Spanish
Beginner
Italian
Intermediate
Turkish
Beginner
Serbian
Expert
Croatian
Expert
Bosnian
Expert
German
Intermediate

Memberships

Teletrade

Forex trader

July 2011

Training and Certifications

Certifications
Aroma Therapy and Herbs
Dec 2019 - Dec 2019
Beauty
Jun 2013 - Aug 2016