Katherine Arcalas, Receptionist

Katherine Arcalas

Receptionist

Dar Al Huqooq Legal Consultants

Location
United Arab Emirates
Education
Bachelor's degree, Biology
Experience
19 years, 0 Months

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Work Experience

Total years of experience :19 years, 0 Months

Receptionist at Dar Al Huqooq Legal Consultants
  • My current job since February 2011

Greet and assists clients and visitors.
Handles and receives all incoming documents and clients queries through telephone, email and in person.
Assists the lawyers in sending case updates to all clients. Handle files with confidentiality.
Handles all the meetings and appointments of the lawyers and Managing Director.
Arrange flight and hotel reservation for the company’s staff and guest.
Operated office equipments such as photocopier, scanner and fax machine
Maintains inventory of office supplies.
Assists in other account works such as updating clients’ statement of account, issue receipt and payment vouchers, handles the petty cash, preparing transfer and payment order for banks and staff salary.

Receptionist at House of Chi
  • United Arab Emirates
  • November 2006 to January 2011

Responsible for answering the telephone, transferring calls, taking accurate messages, greeting customers, cashiering, giving tours of the spa facility and scheduling appointments. Prepare daily and monthly income report.
Introduce and offer products and services and inform them of their uses and benefits.
Update clients on current and upcoming promotions and discounts. Assists in preparing and layout of promotional materials of the company.
Handles all the meetings and appointments of the Managing Director.
Assist the Admin Coordinator in presiding the General Staff Meeting, attends to the needs of the staff. Handles a systematic file of the staff with confidentiality.
Responsible for the hiring, training, supervision, and evaluation of office staff locally and overseas.
Arranging flight and hotel reservation for the company’s staff and guests.
Maintain a good inventory record of all equipment, furniture and fixture. Attends to ordering and maintaining the inventory of office supplies.
Responsible in depositing and en-cashing of cheques and assist the Accountant in handling all the personal bank accounts of the Managing Director. Assists the Accountant in preparing staff salary, payment vouchers and other account works.
Take medical histories, observe and record symptoms, reactions and progress in the therapies of the clients. Responsible for all the record keeping of medical records with confidentiality. Inputs data on the database and the website.
Faxing/Scanning/Photocopying of documents. Establish a systematic filing and classification of the guest records.

Room Attendant at Waves Water Park and Hotel Philippines
  • October 2004 to October 2005

Responsible in keeping the rooms clean and tidy.
Attends to guest calls, guest requests /guest complaints.
In-charge in the inventory of towels, linens, and other amenities.
Prepare all the amenities and toiletries needed before the guests arrive.

Service Crew at Jollibee Foods Corporation Philippines
  • January 2003 to June 2003

Responsible for providing courteous and efficient food and beverage services to the guests.
Attend and respond to guests’ needs promptly and professionally.
Maintain cleanliness of the store.
In-charge of the inventory of kitchen supplies.

Education

Bachelor's degree, Biology
  • at Bulacan State University
  • January 2005

Specialties & Skills

CUSTOMER RELATIONS
GESTIÓN
INVENTORY MANAGEMENT
MANAGEMENT
MEETING FACILITATION
MICROSOFT OFFICE
MICROSOFT WORKS
SCANNERS
TELEPHONE SKILLS