Katherine Mae Cacho

 Manage key client accounts across FMCG,
Trading and Distribution and Third-Party Logistic, ensuring
Strong relationships and service continuity.
 Assist clients- especially first-time customer with Dubai
Municipality permit and certification process, providing
End-to-End guidance.
 Up-selling and Cross-selling of company solutions and
Product to existing clients.
 Manage client contracts, ensuring all agreements are
up to date, compliant, and properly documented.
 Support and participate in audits, including contract
renewal with clients and Dubai Municipality audit.
 Handle receivables collection for all sales team. Ensuring t
Timely payment follow-ups and healthy cash-flow.
 Prepare and issue quotations and invoices, coordinating
closely with clients and internal team.
 Coordinate with suppliers and vendors for material
sourcing, service requirements, and pricing alignment.
 Assist in procurement planning by monitoring client
requirements and aligning with internal operations for
resource availability.
 Prepare and process purchase requests, ensuring
accuracy, cost-efficiency, and timely approvals.

• Managed customer accounts across FMCG, Trading & Distribution, and Third-Party Logistics sectors.
• Handled accounts receivable activities including payment follow-ups, outstanding balance monitoring, and
collection coordination.
• Prepared and processed quotations, invoices, purchase requests, and customer documents with accuracy.
• Maintained client records, contracts, and supporting documents to ensure proper documentation and compliance.
• Coordinated with clients, suppliers, vendors, and internal departments to support daily operations.
• Assisted clients with Dubai Municipality permits and certification requirements.
• Supported audits, contract renewals, and compliance-related documentation.
• Assisted procurement activities by monitoring requirements and coordinating resource availability, Monitoring
deals, through Zoho CRM.

 Administrative support and
 Client support and interaction
 Gathering information for projects.
 Analyze data of current inventory levels to form a plan
of action to supply the appropriate number of materials
needed for the local and national government.
 Monitor deliveries from each supplier to make sure they
are shipping the appropriate amount of equipment per
the agreed plan.
 Managing petty cash and Bank Reconciliation
 Exercise integrity and confidentiality in financial reporting
and comply with national and local financial requirements.

• Provided administrative and operational support including documentation, reporting, and client coordination.
• Managed petty cash transactions and performed bank reconciliation activities.
• Prepared inventory reports and analyzed stock levels to support supply planning.
• Coordinated with suppliers and monitored deliveries to ensure timely completion.
• Maintained accurate records while ensuring confidentiality of financial information.