Waitress/Cashier
Kuwait Food Company
Total years of experience :6 years, 10 Months
Kuwait Food Company
April 04, 2012 to current
Waitress/Cashier
Welcome and acknowledge guest in a friendly manner. Serving them which includes escorting them to their tables, giving menus, taking orders with suggestive selling to increase company's profit, ensuring the time of food delivery and beverage, making follow-up visits to attend the needs and ensure satisfaction with their meals and service, clearing up their table at the same time asking for desserts or hot drinks, answering guest queries in a polite and helpful manner, giving checks and exact amount of change and thanking them for choosing the restaurant and inviting them to come again. Also preparing and setting standard table set-up for the next guest. Routinely clean floors, window glasses, chairs and side stations, throwing garbage bin, washing silver wares and dishes and keeping the assigned station clean and presentable.
ECL Travel and Tours (Cebu Pacific- Wholesaler) September 2008 to June 15, 2009
Ticketing Staff
Retrieves, books, rebooks and cancel reserve flights of passengers. Giving correct flight details and answering questions of the customers. Making and passing the complete daily, weekly and monthly sales report to the main office.
To assist the branch controller like filing records of office activities, operate office machines such as faxing, scanning or photocopying of documents, answering calls and making calls for clients. Assisting porters in checking tickets for on-board passengers.
McDonalds
November 2004 to April 2006
Service Crew
Meeting every customer with a smile and being genuinely friendly at all times. Making them feel welcome and happy while at stay. Prepares and serves food at its company's high quality standard by checking the correct temperature of all food products, checking products cooking and holding time, making sure that the finish product is hot and presentable, maintaining the assigned station clean at all times, controlling the quantity of products, ensuring machines and kitchen equipment are working well. Most of all, displays a good attitude towards fellow team members.