Kathleen Quirong

greets guests, manages seating arrangements, and ensures a positive first impression in restaurants and similar establishments

• Welcome guests in a warm and friendly manner.
• Ascertains their dining/lodging needs.
• Seats guests and manage the seating chart.
• Monitors restaurant activity to determine seating and
dining flow.
• Responds to guest inquiries and requests in a timely,
friendly, and efficient manner.
• Performs opening and closing duties, as needed.
• Assists others with side work including, but not
limited to cleaning, stocking, folding silverware, etc.
• Helps fellow team members and other departments
wherever necessary to maintain positive working
relationships.

greets guests, manages seating arrangements, and ensures a positive first impression in restaurants and similar establishments

greets guests, manages seating arrangements, and ensures a positive first impression in restaurants and similar establishments

o Server and Busser

• Directly responsible for Member and their guest satisfaction, in all food and beverage operations including dining, banquets and bar service.
• Provide friendly, knowledgeable and efficient service to the Members and their guests.
• Cross train and perform duties of all food and beverage service positions (food server, bartender, host and buss person) as scheduled or needed using standard operating procedures.


o Pool attendant and Hostess

Greet guests and patrons personally and on the telephone
Offer appropriate seating arrangements
Present menus and take orders
Ensure the quantity of menus is sufficient to cater to the number of guests
Relay orders to the kitchen and ensure all orders are filled in a timely and accurate fashion
Set up dining rooms and make reservation arrangements
Maintain clean and organized tables and work area
Assist room service when and as needed
Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant
Enforce all club rules.
Develop and maintain a friendly relationship with members of the pool.
Maintain pool cleanliness, safety, and guest relationships by hourly walks around the deck and pool.

• Directly responsible for Member and their guest
satisfaction, in all food and beverage operations
including dining, banquets and bar service.
• Provide friendly, knowledgeable and efficient
service to the Members and their guests.
• Cross train and perform duties of all food and
beverage service positions (food server, pool
attendant, host and buss person) as scheduled or
needed using standard operating procedures.

o Restaurant Server and Banquet Server
Run food from the kitchen to the banquet hall on demand
Assist with food and table prep before the event begins
Set up buffets with food presentation standards and practices in mind, ensuring safe food handling performance
Serve plated dinners to guests and respond to requests for beverages, appetizers and other needs
Communicate with banquet supervisor as well as other servers and event organizers
Serve alcoholic and non-alcoholic beverages
Open wine and take drink orders
Clean up venue after event ends and assist with inventory, food storage and other closeout tasks

o Cashier and Busser
Take payment in exchange of items sold
Enter transactions in the cash register and provide customers with the total bill
Issue receipts and change to customers
Count money at the end and beginning of each shift
Process credit card and check payments
Cleaning and setting up used tables
Doing the opening and closing store chores
Cleaning the whole dining area after store hours
Maintain knowledge of store inventory and sales activities
Keep the work area tidy and clean

• Assist with food and table prep before the event
begins
• Set up buffets with food presentation standards
and practices in mind, ensuring safe food handling
performance
• Serve plated dinners to guests and respond to
requests for beverages, appetizers and other needs
• Communicate with banquet supervisor as well as
other servers and event organizers
• Serve alcoholic and non-alcoholic beverages
• Clean up venue after event ends and assist with
inventory, food storage and other closeout tasks

Greet customers as they arrive at the store and provide them with information about products
Respond to customer’s complaints and resolve their issues
Take payment in exchange of items sold
Enter transactions in the cash register and provide customers with the total bill
Issue receipts and change to customers
Count money at the end and beginning of each shift
Process credit card and check payments
Getting orders of the guest
Serving ordered foods of the guest
Cleaning and setting up used tables
Doing the opening and closing store chores
Cleaning the whole dining area after store hours
Maintain knowledge of store inventory and sales activities
Keep the work area tidy and clean

• Greet customers as they arrive at the store and provide
them with information about products
• Respond to customers complaints and resolve their
issues
• Enter transactions in the cash register and provide
customers with the total bill
• Count money at the end and beginning of each shift
• Process credit card and check payments
• Getting orders of the guest
• Serving ordered foods of the guest
• Cleaning and setting up used tables
• Doing the opening and closing store chores
• Cleaning the whole dining area after store hours
• Maintain knowledge of store inventory and sales
activities
• Keep the work area tidy and clean