Katrina Jane Alcantara

• Sold machines and consumables starting from my first selling month
• Planned and coordinated sales and marketing strategies
• Generated sales opportunities by identifying appropriate business targets
• Provided a professional and excellent level of customer service with existing and new clients
• Presented and demonstrated dermatology products and machines to doctors, nurses, pharmacists and hospital management
• Keeping up to date with the latest clinical studies and knowing competitor’s products to be used as an advantage to promote the products
• Building and maintaining positive working relationship in a multi-cultural environment

• Awarded as Top Rookie Membership Consultant for 3 consecutive months
• Member's Choice Awardee in Member Insight Program for the month of August 2015
• Established great rapport with prospects and members
• Delivered good sales presentations and tours of the club
• Created interest in the club as well as selling in person face-to-face
• Consistently achieved monthly sales target
• Generated leads from member referrals and external prospects
• Resolved customer complaints and concerns and provide excellent after sales service
• Excellent in product knowledge including all the benefits, facilities and services offered by the club
• Maintained an effective working relationship and knowledge of all departments within the club

• Attained monthly sales goals and awarded as Top Retailer in the second selling month
• Provided high quality customer service to sustain existing clients and acquire new referrals
• Resolved customer feedbacks effectively
• Trained new distributors on proper sales technique, goal-setting, strategy planning, expansion of network and personal development
• Conducted business presentations and organized events such as financial literacy training, leadership and personal development workshops lead by international well-known speakers.

• Established relationships with new customers;
• Demonstrated customers how to use acquired vehicles;
• Maintained contact with existing customers through meeting, emails and by phone;
• Advised customers regarding payment options; loans and leasing banking terms;
• Negotiated delivery and price variations;
• Updated Quality Care System (QCS) daily- records of sales and orders;
• Effectively managed relevant paper works;
• Tracked quantity and availability of cars;
• Maintained familiarity with used cars on display and stayed updated regarding competitor’s products;
• Kept up to date on changes in pricing, leasing programs, different incentives, campaigns and tradeshows

• Implemented the Nursing Process throughout individual patient care contact to provide framework to nursing care;
• Performed direct nursing care procedures, which include bedside nursing, hygiene, pre- and post-operative nursing care and discharge duties;
• Coordinated with health care team members to assess, plan, implement and evaluate patient care plans;
• Observed, documented and reported client’s signs & symptoms, condition and progress of treatment and therapy, such as drug adverse reactions, blood transfusion and the like;
• Maintained records reflecting client condition, medication and treatment;
• Coordinated with other sections in the hospital regarding patient care;
• Provided in the education and rehabilitation of clients and their families in relation to physical, emotional, social, mental and spiritual health;
• Performed other related and specified duties in different areas as may be assigned: Pediatric Ward, Emergency Room (ER), Delivery Room (DR), Operating Room (OR), Post-Anesthesia Care Unit (PACU), etc.