Sales Associates
Shoexpress
Total years of experience :3 years, 11 Months
Customer Service over the phone or face to face.
Managing the customer issues and inquiries.
Processing the customer's order.
Handling POS for cashier.
Processing Credit notes and sales refund.
Handling deliveries and transfers, scanning using PDT.
Assist the customers in selecting a product.
Give comments and suggestion to a certain product that they're looking for.
Find out prospective customers/clients and new target segment and penetrate sales in that area.
Prepare weekly sales department, weekly report, cash certificate and store snapshot. And updating the department sale and petty cash expense.
Sorting and responding emails.