kawther abdelgalil, HR Recruiter Consultant

kawther abdelgalil

HR Recruiter Consultant

ENBD Group -Tanfeeth

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Master, Economics
Expérience
4 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :4 years, 7 Mois

HR Recruiter Consultant à ENBD Group -Tanfeeth
  • Émirats Arabes Unis - Dubaï
  • mars 2020 à mai 2020

▪ Prepared job descriptions for various positions and developed appropriate questions for prospective candidates.
▪ Interviewing and assessing prospective applicants and matching them with the available vacancies.
▪ Communicate results to the candidate and the organization for all selections.
▪ background checks ( PNG, BGC, WO)
▪ Created new hire paperwork, contingent offer letters and final offer letters for prospective and newly hired employees.
▪ Coordinate with the related departments for the visa process and insurance.
▪ Enter the required details in the Manpower system and provide the Payroll inputs for the concerned departments.

Customer Service Representative à Carrefour MAJID AL FATTAIM
  • Émirats Arabes Unis - Dubaï
  • septembre 2017 à novembre 2019

▪ Handle inbound outbound calls.
▪ Escalate cases to the back office.
▪ Enter interactions in the CRM system.
▪ Assist and support administrative staff in their day to day operations.
▪ Handle consumer protection cases (DED)
▪ Deal with customer care and contact center emails.
▪ Support back office and handle the customers for five countries in
social media platform \{Facebook - private & public- Twitter -
Instagram- Google play Console - Carrefour App Dashboard-
Sprinklr\}.
▪ Respond to the customer's emails inquiry through the webmail
systems \{Dimelo & outlook\}
▪ Respond to the customer's survey via survey system \{Medallia\}
▪ Enter interactions in the CRM system and other assigned tasks.
▪ Send daily MIS and monthly reports to management.

Senior Recruiter and Hr Assistant à Alfaeezon for International Recruitmen
  • Soudan - Khartoum
  • janvier 2016 à janvier 2017

▪ Assisted executive management in making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
▪ Sources and recruits qualified candidates for placement in professional and/or management-level positions.
▪ Sending, collecting, and evaluating new hire paperwork, analyzing the application, resume, and writing examples for initial fit/no fit decision
▪ Coordinate for the visa process, labor card, and insurance.
▪ Confirming pay rates, start dates, Consultant Manager.
▪ Participate with the management for the annual recruitment plan and the annual HR budget.
▪ Maintain and update all HR Reports.

Joiner recruiter à Alfaeezon for International Recruitment
  • Soudan - Khartoum
  • janvier 2015 à décembre 2015

▪ Created, edited and maintained job postings and client/candidate files on applicant tracking systems, and other Internet sites and professional organizations.
▪ Managed the overall full-cycle recruiting process; sourcing, interviewing, selecting and onboarding candidates.
▪ Provided candidates with status updates on a regular basis.
▪ All day-to-day operation matters.

Éducation

Master, Economics
  • à University Of Al Gazir
  • décembre 2020

▪ Master of Science in Economics (expected to be awarded in Dec2020), Faculty of Economics, University of Al Gazira, Sudan. The English language was the medium of instruction for this degree. ▪ The title of my master's thesis is “The relationship between economic growth and electric power consumption in Sudan from 1990 -2017”. It is a research-based degree and no course work is required

Baccalauréat, Econometrics and Social Statistics
  • à University of Khartoum
  • décembre 2014

▪ Bachelor of Science (Honors) in Econometrics and Social Statistics, awarded in December 2014, Faculty of Economic and Social Studies, University of Khartoum, Sudan. The English language was the medium of instruction for the 3 rd, 4th and 5th years of this degree.

Specialties & Skills

Human Resources
Customer Service
Recruitment
Administration
Back Office
All Social media platforms
Payroll, Manpower system
Recruitment, Selection & HRMS
MICROSOFT OFFICE
OUTLOOK
SPSS & E-views
Documentation and reporting,Time management
Sprinklr, Dimelo, Google Play Console
Work ethics, teamwork & Fast learner, communication, planning, and organizing
Hr Policies & Procedures

Langues

Anglais
Expert
Arabe
Langue Maternelle

Formation et Diplômes

Statistical Analysis using SPSS for Windows (Certificat)
Date de la formation:
May 2012
Human Resource Management, Institute of Human Resource Management (Certificat)
Date de la formation:
December 2015
Naukri gulf Recruiter Certification (Certificat)
Date de la formation:
April 2020
Valide jusqu'à:
April 2022
General training course (Formation)
Institut de formation:
Arab Authority for Agriculture Investment and development (AAAID)
General training course (Formation)
Institut de formation:
Central Bank of Sudan