HR Recruiter Consultant
ENBD Group -Tanfeeth
Total years of experience :4 years, 7 Months
▪ Prepared job descriptions for various positions and developed appropriate questions for prospective candidates.
▪ Interviewing and assessing prospective applicants and matching them with the available vacancies.
▪ Communicate results to the candidate and the organization for all selections.
▪ background checks ( PNG, BGC, WO)
▪ Created new hire paperwork, contingent offer letters and final offer letters for prospective and newly hired employees.
▪ Coordinate with the related departments for the visa process and insurance.
▪ Enter the required details in the Manpower system and provide the Payroll inputs for the concerned departments.
▪ Handle inbound outbound calls.
▪ Escalate cases to the back office.
▪ Enter interactions in the CRM system.
▪ Assist and support administrative staff in their day to day operations.
▪ Handle consumer protection cases (DED)
▪ Deal with customer care and contact center emails.
▪ Support back office and handle the customers for five countries in
social media platform \{Facebook - private & public- Twitter -
Instagram- Google play Console - Carrefour App Dashboard-
Sprinklr\}.
▪ Respond to the customer's emails inquiry through the webmail
systems \{Dimelo & outlook\}
▪ Respond to the customer's survey via survey system \{Medallia\}
▪ Enter interactions in the CRM system and other assigned tasks.
▪ Send daily MIS and monthly reports to management.
▪ Assisted executive management in making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
▪ Sources and recruits qualified candidates for placement in professional and/or management-level positions.
▪ Sending, collecting, and evaluating new hire paperwork, analyzing the application, resume, and writing examples for initial fit/no fit decision
▪ Coordinate for the visa process, labor card, and insurance.
▪ Confirming pay rates, start dates, Consultant Manager.
▪ Participate with the management for the annual recruitment plan and the annual HR budget.
▪ Maintain and update all HR Reports.
▪ Created, edited and maintained job postings and client/candidate files on applicant tracking systems, and other Internet sites and professional organizations.
▪ Managed the overall full-cycle recruiting process; sourcing, interviewing, selecting and onboarding candidates.
▪ Provided candidates with status updates on a regular basis.
▪ All day-to-day operation matters.
▪ Master of Science in Economics (expected to be awarded in Dec2020), Faculty of Economics, University of Al Gazira, Sudan. The English language was the medium of instruction for this degree. ▪ The title of my master's thesis is “The relationship between economic growth and electric power consumption in Sudan from 1990 -2017”. It is a research-based degree and no course work is required
▪ Bachelor of Science (Honors) in Econometrics and Social Statistics, awarded in December 2014, Faculty of Economic and Social Studies, University of Khartoum, Sudan. The English language was the medium of instruction for the 3 rd, 4th and 5th years of this degree.