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Kazi  Anowar Hossain, Security Officer ( Assistant To Manager)

Kazi Anowar Hossain

Security Officer ( Assistant To Manager)·Qatar Duty Free

Qatar

Bachelor's degree, Science

Work experience

Total years of experience: 18 years, 10 months

Security Officer ( Assistant To Manager)

June 2014 - Present

Qatar Duty Free

Doha, Qatar

June 2014 - Present

 Investigate Retail Shrinkage & Recommending Shrinkage Prevention Process.
 Investigate Fraudulent Sales Transaction & Internal/External Theft
 Investigate Fraudulent Card Transaction
 Apprehend shoplifter & Deal As Per Set Guidelines
 Assist Charge Back Team To Recover Failed Payment/Hard declined case.
 Assist Stock Audit Team Controlling Stock
 Risk Assessment, Incident Review & Recommendation
 Analyse mass sales transactions data using Microsoft Dynamic AX
 Liaising with Retail IT Team To Develop Retail Loss Prevention Auditing Process on AX as per the Business Need.
 Making Dynamic AX User Manual for the Security Team and for the Operational Team.
 Conduct Store audit periodically & escalate issues & recommend preventive measure to Management
 Liaising with Security System IT Team in drawing CCTV Layout of the Retail Store and Following Up for New CCTV Lay Out/Fixing Issues.
 Dealing Court Cases, follow up with public prosecution/local authority when required.
 Preparing Retail Loss Prevention SOPs for the Security Team and for the Company.
 Supervising Shift/ CCTV Operation
 Managing Contract Security Guards
 Ensure Security & Safety Of the Airport Retail Premises, employee & Passenger.
 Liaising With Airport Police, Aviation Team & all other relevant department
 Supervising Warehouse Security Shift Operation
 Updating all the Incidents To Management
 Working individually or as team to achieve the set KPI of shrinkage reduction

Company industry:
Retail & Wholesale
Job role:
Security

Security Supervisor

April 2012 - July 2014

Moevenpick Jumeriah Beach Residence Hotel,

Dubai, United Arab Emirates

April 2012 - July 2014

 Supervise team members and lead shift operation.
 Conduct fire safety & security training for employee.
 Investigate all incidents involving guest/staff.
 Ensure safety & security of all employee/guest & property.
 Manage contract security & coordinate with all the relevant concerned accordingly.
 Coordinate with the local Police and CID.
 Update all incidents to Management.
 Solve customer complaint as per hotel standard.
 Audit fire safety & security aspect in the hotel & in staff accommodation.
 Attend all training and meetings for operation & career development.

Company industry:
Hospitality & Accomodation
Job role:
Security

Security Agent

August 2010 - April 2012

Moevenpick Ibn Battuta Gate Hotel

Dubai, United Arab Emirates

August 2010 - April 2012

 Ensure safety & security of all employee/guest & property.
 Conduct patrolling.
 Operates CCTV surveillance.
 Report all incidents to duty Senior.
 Investigate incident & update Management.
 Write informative reports to Management.
 Solve customer complaint as per hotel standard.
 Inspect all safety & security concern.
 Attend all trainings and meetings for operation & career development.

Company industry:
Hospitality & Accomodation
Job role:
Security

Security Agent

June 2006 - May 2009

Emaar Properties/Emrill service l.l.c

Dubai, United Arab Emirates

June 2006 - May 2009

 Ensure safety & security of all employee/guest & property.
 Conduct patrolling.
 Operates CCTV surveillance.
 Keys handling & Pass issuance to workers/visitors etc.
 Access & Exit control to unauthorized individuals.
 Report all incidents to duty management.
 Inspect all safety & security concern.
 Attend all training and meetings for operation & career development.

Company industry:
Real Estate
Job role:
Security

Education

Comilla Dhanuakhala Public Degree Collage

May 2006

May 2006

Bachelor's degree, Science

Bangladesh

GPA (percentage): 60%

GPA (percentage): 60%

SSC-3.88 HSC-2.88

Skills

Administrative Support
Expert
Administrative Support
Expert
Training Of Staff
Expert
Training Of Staff
Expert
Security Services
Expert
Security Services
Expert
Security Monitoring
Expert
Security Monitoring
Expert
Loss Prevention
Expert
Loss Prevention
Expert
Stock Audit
Intermediate
Stock Audit
Intermediate
Risk Assessment
Intermediate
Risk Assessment
Intermediate
Dynamic AX
Intermediate
Dynamic AX
Intermediate
Profiling
Intermediate
Profiling
Intermediate
MS office
Intermediate
MS office
Intermediate
Shrinkage control
Intermediate
Shrinkage control
Intermediate
Administrative Support
Expert
Administrative Support
Expert
Training Of Staff
Expert
Training Of Staff
Expert
Security Services
Expert
Security Services
Expert
Security Monitoring
Expert
Security Monitoring
Expert
Loss Prevention
Expert
Loss Prevention
Expert

Languages

English
Expert
Hindi
Expert
Urdu
Expert
Bengali
Native Speaker
Arabic
Beginner

Training and Certifications

Training
First Aid
Qatar Airways
Jan 2017
Managing Hazard & Risk
Qatar Airways
Jan 2016
Lesson in Leadership
Qatar Airways
Jan 2016
Time & Priority Management
Qatar Airways
Jul 2017
Security Manager Training Courses
Dubai Police Academy
Dec 2014
Aviation Security-Basic
Qatar Airways
Dec 2018