Bala K, Senior Techno-Functional Consultant - ECM | BPM | RPA | on (IBM & OpenText) Solutions

Bala K

Senior Techno-Functional Consultant - ECM | BPM | RPA | on (IBM & OpenText) Solutions

ITS

Location
Kuwait - Hawali
Education
Master's degree, Master of Computer Application
Experience
21 years, 4 Months

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Work Experience

Total years of experience :21 years, 4 Months

Senior Techno-Functional Consultant - ECM | BPM | RPA | on (IBM & OpenText) Solutions at ITS
  • Kuwait - Al Kuwait
  • My current job since December 2005

• BPM/ECM/RPA consultant with senior level experience to architect, Develop and deliver digital solutions on the Following Products such as:
• Working closely with SME's to shortlist the Process based on Priority/credibility & usability using Process Assessment Matrix Sheet and educate the SME's to work closely with Process Owners for Process Implementation Planning.
• Good Experience on implementing process KPI's to increase process efficiency for a benefit of organization.
• More than 9 years of dedicated experience in Digital BPM and ECM Space in incubating and managing BPM practice and Center of Excellence.
• Demonstrative ability to manage projects from scope, requirements, resources, timeline, and variance perspectives. Knowledge of project management fundamentals and experience in managing projects.
• Implemented End to End Robotic Process Automation (RPA) in banking, government & Oil Sector using Automation Anywhere RPA tool.
• Expertise in consultancy for Digital Transformation Initiative, Business Process Modeling, defines BPM implementation methodology, mapping business requirements with organization’s goal for BPM / ECM implementation.
• Expertise in Pre-sales, competency building and alliance management for RPA, BPM and ECM Systems.
• Expertise to implement Design Thinking to drive strategy and innovations.
• Good interpersonal skills, commitment, result oriented, hard working with a quest and zeal to learn new technologies and undertake challenging tasks, work cohesively in a team with positive outlook and contribute towards team objectives.

Software Engineer at softeon india pvt ltd.
  • India - Chennai
  • February 2003 to December 2005

Preparing and executing system Test Cases in compliance with CMMI Level Standards.
Evaluates and tests new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to establishment guidelines.
• Recommends program improvements or corrections to programmers. Reviews computer operating log to identify program processing errors.
• Enters instructions into computer to test program for validity of results, accuracy, reliability, and conformance to establishment standards. Observes computer monitor screen during program test to detect error codes or interruption of program and corrects errors. Identifies differences between establishment standards and user applications and suggests modifications to conform to standards.
• Conducts compatibility tests with vendor-provided programs. Monitors program performance after implementation to prevent reoccurrence of program operating problems and ensure efficiency of operation. Writes documentation to describe program evaluation, testing, and correction.
• Prepare Test Scripts in WinRunner (Automation Tool) based on the Test Cases.
• Tracking defects using HP- Quality Center and Followup it close before deadline.
• System Patches Release Management.
• Deployment and Configuration of Modified Applications.

Education

Master's degree, Master of Computer Application
  • at Alagappa University
  • November 2002

Languages

English
Expert
Arabic
Beginner