HR Operations Group Leader
Namariq Arabian Services Ltd. Co.
Total years of experience :15 years, 6 Months
• Very strong in building a healthy environment between HR and all departments while maintaining a certain standard.
• Build HR operations and government relations structure and create SOPs for all services provided to other employees and departments.
• Experienced in all governmental licenses and systems including Economic Cities and Royal Commission Cities.
• Managing full facilities/sites in accordance with the company operations.
• Systemized/revamped all HR transactions to be collaborative with optimizing cost and performance
awareness.
• Very strong in creating and handling dashboards that reflects the services provided for HR department while showing feedback on the services provided.
• Very strong in analytical skills, budgets, organization development, Policy & Procedures, Employee
Sustainability, Employee engagement and office programs.
•Solved a mass labor strike in 2 weeks after joining. Which was already escalated to MOL and other concerned parties.
•Implemented a contingncy plan on HR policies and procedures and the whole company. Established a risk management cutting cost plan that included cutting salaries for 50% on all employee.
•Manage Employee Relations/Government Relations daily tasks and insuring that its done with in a strict lead time represented on an active dashboard / implement and challenge existing work flows to attain KPI goals for both functions.
•Insure that all HR services are done with quality and a timely manner in accordance with (ACE) Advanced Customer Service aligned with “Ron Coffman” theories. And maintain a quarterly survey to measure HR services in order to uplift the working culture.
•Implement a join up logistics program in order to help new employees settle from before and after they start. Which includes giving them all the info/help they need to find accommodations/driving license/assigned desk with all materials ready from day one with IT aligned.
•Established “Bright Minds” kindergarten school from scratch. Along with all HR afterwards procedures.
•Maintain all government official documents for the embroidery factory “Fatma Abid” and correcting the labors sponsorship/job titles in the correction period.
•Established HR from scratch and implemented HRMS system and integrating it with finance/payroll/time attendance.
•Maintain some very important HR reports such as (Employment, Visas, Vacancies, Exit interview, exit estimations, employee satisfaction, Appraisals). And establishing a recruitment department with the recruitment policy/procedures.
•Dealt with labor office Nitaqat newly established system and carrying the company from red to green after big negotiations with the labor ministry which resulted in the end to create a new classification tailored for gas station. And Naft as a main info provider to MOL.
•Played a key role for implementing SAP HR module - helped HR VP in creating a resistance plan against other functions to implement plan thru defining stake holders/influencers to get them commit to the new system.
•Chosen as the HR champion and took an intensive training under thunderbird university applied for all Xenel group of companies. By implementing best practices for each business unit and presented across all.
•Responsible for daily and annual HR Training/Recruitment/Development tasks in collaboration with ISO 9001 Certificate.
Urban Observatory project under Jeddah Municipality
Red Sea Company (as consultants)
•Estimate and calculating most of the (80) Urban indicators while collecting data from ministries, institutes, Police, real states… etc
•Leading the survey group which had more then 3000 sample all over Jeddah
•Working with Dr.Jalal Sayad in fixing the results of the surveys
Nominated as a leader for all the groups i went into from the 2nd year 2nd term until the last year, and iam proud to say that my groups were always having the best or one of the best results in my College. Back then, I hated memorizing so I always focused in understanding, that what dropped my GPA a bit. As for math’s, I have never studied it in my house until I have reached the 2nd grade in secondary school, and my marks were always top in that subject. But I had to study it afterwards because we had a corrupted class. I think of this as an achievement which really depends on having an active brain.