Kenneth Randy Manalili Garcia, Logistics coordinator

Kenneth Randy Manalili Garcia

Logistics coordinator

mumzworld.com

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Science
Experience
12 years, 3 Months

Share My Profile

Block User


Work Experience

Total years of experience :12 years, 3 Months

Logistics coordinator at mumzworld.com
  • United Arab Emirates - Dubai
  • My current job since June 2013

- Prepare, organize orders from International customers, mainly GCC, and outside Dubai areas and other emirates.
- Manages and assists team members with logistics activities.
- Schedules and coordinates with couriers for local and international deliveries.
- Ensures smooth deliveries, and resolves issues if it need be.
- Works hand in hand with customer service to allocate timings for deliveries, as well as coordinate with customers to make sure deliveries are timely and according to customer’s desired fashion.
- Reports to the Operations Manager
- Mainly responsible for ensuring a smooth and integrated shipping procedure
- Resolves shipment issues and assists with resolving customer complaints
- Acts as a contact person in inquiries and coordinate with other companies.
- Prepare quotations and inquiries.
- Handle incoming and outgoing calls.
- Arrange appointments with existing and new clients.
- Coordinate with the internal personnel that handles the specific service required.

Head Barrista at Head Barista Chocolate Bar Dubai Mall (Creme de la Creme)
  • United Arab Emirates
  • February 2012 to April 2012

Deliver excellent customer service, at all times
Serve and present hot non-alcoholic beverages quickly and efficiently, meeting the required standards of a competitive food and beverage industry.
Make customers aware of offers on our great food and drink range, as well as affordable and rewarding treats the outlet has to offer.
Carry out instructions given by the management team and head office to the full extent of exceeding predecessor expectations.
Responsible for the preparation of a variety of coffee, tea and other beverages.

Customer Service Representative at St. Luke’s Medical Center
  • Philippines
  • September 2010 to September 2011

and Responsibility
Accommodative nature and pleasing attitude besides communication skills.
Able to give customer satisfaction as well as keep up the reputation of our organization
Answering phone calls and attends clients/patient’s inquiries.
Responsible on scheduling patients as per Doctor’s availability
Assisting patients inquiries
Close in contact with the Medical Doctors and their availability

Education

Bachelor's degree, Science
  • at Nursing
  • April 2011

,

Specialties & Skills

Warehousing
Logistics
Customer Service
ATTENTION TO DETAIL
COMMUNICATION SKILLS
COMPETITIVE
COMPUTER SKILLS
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
MICROSOFT POWERPOINT
SCHEDULING
TELEPHONE SKILLS

Languages

English
Expert
Tagalog
Expert

Training and Certifications

Best Team Player of the year (Certificate)
Date Attended:
December 2014
Valid Until:
December 2015

Hobbies

  • Endurance sport
    I was a varsity way back in college. This sport helps me to be physically fit and able to do things easy.