Branch Manager
Banco De Oro Universal Inc
Total years of experience :6 years, 0 Months
DUTIES AND RESPONSIBILITIES
A. Business Development (Sales and Marketing)
1. Conducts market analysis of the area to be served by the branch.
2. Identifies client needs and offers appropriate products and services to attain the goals and objectives of the Bank in terms of funds generation, credit services, and other bank products and profitability targets.
3. Gathers up to date information on clients' financial condition and personal circumstances to better understand and anticipate clients' needs and expectations.
4. Anticipates clients' concerns and ensures immediate resolution of customer complaints and concerns.
5. Implements promotional and marketing efforts in accordance to direction set by the Bank.
6. Conducts regular marketing calls on existing and prospective clients to offer appropriate products and services and ensure that needs are addressed.
7. Conducts joint sales calls with Relationship Officer to service the needs of his clients.
8. Cross-sells appropriate products and services of the whole bank.
9. Prepares business correspondences to clients and other units of the bank.
10. Represents the bank in social functions and other business organizations.
B. Operation
1. Oversees the overall servicing of the branch (i.e., over-the-counter and ATM).
2. Exercises approving and administrative authority where applicable.
3. Reviews / approves branch reports.
4. Conducts spot cash count at least twice a month.
5. Prepares, evaluates and approves credit proposals for loans and BP accommodations within his credit limits and recommends for approval those for higher authorities in accordance with established guidelines.
6. Facilitates the documentation of credit proposals in accordance with the needs of his clients and ensures that these conform to legal and appropriate regulatory standards.
7. Coordinates with concerned units (Treasury and Trust Banking, Account Officers of Corporate/Commercial Banking, Consumer Loans Group) regarding placements/investments and loan applications.
8. Coordinates efforts with other units of the bank for efficient service delivery and maintains harmonious working relationship with other units as well as with external entities regarding any matter affecting the operations of the branch.
9. Acts as alternate of Branch Accountant (access in cash vault) during the latter's absence.
C. Administration
1. Conducts regular meetings with branch officers and staff and ensures that all Bank's products and services are properly discussed.
2. Ensures branch personnel's compliance to service standards.
3. Recommends and approves branch personnel movements (cross-posting/rotation) and promotion.
4. Recommends training of branch officers and staff.
5. Ensures the safety of the branch officers, staff and clients thru the proper implementation of bank safety and security measures.
6. Ensures branch premises are in accordance to standards.
7. Recommends/approves required resources to attain plans and targets.
8. Approves or recommends supplies, equipment and other logistical requirement of the branch.
9. Ascertains expense disbursements are in accordance with policies; approves Purchase Requisition for Capital Expenditures (CAPEX) availments.
10. Maintains branch expenses to the minimum.
11. Provides relevant and specific instructions to security guards and janitors as necessary.
12. Assumes other duties and responsibilities that may be assigned from time to time.