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Kesavan Naicker, Operations & Business 
Development Manager

Kesavan Naicker

Operations & Business Development Manager·Eduwing Education

United Arab Emirates

Bachelor's degree, International Management

Work experience

Total years of experience: 28 years, 11 months

Operations & Business Development Manager

September 2023 - December 2025

Eduwing Education

Dubai, United Arab Emirates

September 2023 - December 2025

• Expanded company presence
in the UAE, successfully
establishing
a new office in Dubai and
extending operations to Abu
Dhabi
• Spearheaded the recruitment
and training of a B2C team
specializing in online and
distance learning sales
• Orchestrated B2B team
assembly focused on corporate
client and
agency onboarding
• Oversee management of
telemarketing operations based
in India,
enhancing outreach
effectiveness
• Conducted comprehensive
reviews and revisions of all MOU
agreements to align with
strategic goals
• Developed and launched a
targeted marketing strategy for
the PhD
program, driving brand
awareness
• Generated leads through
collaboration with traditional
service
providers, optimizing
acquisition channels
• Led digital marketing
campaigns in partnership with
external service
providers, boosting online
visibility
• Negotiated and established
agreements with service
providers for
financial transaction solutions,
including credit card
processing and
payment links

Company industry:
1210
Job role:
Management

Operations & Business Development Manager

October 2022 - January 2023

Cromwell UK

Ajman, United Arab Emirates

October 2022 - January 2023

• Maintained direct liaison with partner universities to ensure
operational and administrative excellence
• Facilitated team member visa processing, ensuring compliance
and
workforce stability
• Acted as the companys representative at ministry meetings,
upholding corporate interests
• Managed financial budgeting, ensuring cost-effectiveness and
fiscal
discipline
• Held P&L accountability, steering the company towards profitable
growth.

Company industry:
Primary, Prep, & Secondary School

New Business Development

January 2018 - October 2022

Learners University College

Sharjah, United Arab Emirates

January 2018 - October 2022

• Spearheaded the development and execution of integrated
marketing and sales strategies, leveraging both traditional and
digital
platforms to consistently increase organic sales
• Championed staff recruitment, training, and mentoring to build a
high-performing team
• Drove operational efficiencies to enhance productivity and
profitability
• Exceeded sales targets through a relentless focus on customer
satisfaction and service excellence
• Delivered tailored consultancy-based solutions to meet individual
student needs
• Maintained strict adherence to company protocols, ensuring
seamless enrollment processes
• Coordinated and conducted meetings, including necessary travel,
to
foster client relationships
• Prioritized time management to optimize productivity and meet
critical deadlines
• Provided support and guidance to team members, fostering a
collaborative work environment
• Managed key B2B partner accounts, nurturing long-term business
relationships
• Oversaw the collection of student fees, ensuring financial
accountability
• Actively participated in industry events, representing the
company
and engaging with potential clients.

Company industry:
Higher Education

Consultant

February 2018 - December 2020

Nexus Insurance Brokers

Dubai, United Arab Emirates

February 2018 - December 2020

Company industry:
Insurance & TPA
Job role:
Information Technology

Financial Advisor

February 2016 - December 2017

Nexus

Dubai, United Arab Emirates

February 2016 - December 2017

Company industry:
Insurance & TPA
Job role:
Finance and Investment

Financial Advisor/Wealth Manager

February 2016 - December 2017

Nexus Insurance Brokers LLC

Dubai, United Arab Emirates

February 2016 - December 2017

• Formulated and executed a robust marketing and sales strategy
to
launch and expand my financial advisory services, achieving both
professional and personal financial goals
• Delivered comprehensive Business-to-Business (B2B) solutions,
including Group Benefits and a suite of General and Medical
Insurance products
• Offered tailored Business-to-Customer (B2C) strategies focused
on
wealth protection and creation to meet individual client needs
• Engaged actively in targeted networking groups to broaden my
client
base and foster professional relationships
• Monitored financial markets, economic trends, and emerging
financial products to provide informed advice
• Ensured strict compliance with regulatory standards and
governance
in all financial advisory activities.

Company industry:
Insurance & TPA
Job role:
Accounting and Auditing

Regional Sales Manager

April 2008 - December 2015

Barclays Africa Group

Johannesburg, South Africa

April 2008 - December 2015

Company industry:
Banking
Job role:
Sales

Regional Sales Manager (Assistant Vice President)

April 2008 - December 2015

BARCLAYS AFRICA

Durban, South Africa

April 2008 - December 2015

• Developed and executed a
comprehensive regional sales
strategy,
including team recruitment, to
launch PPHL across new
markets
• Spearheaded New Business
Development initiatives, driving
revenue
growth and market expansion
◦ Negotiated and established Business-to-Business partnerships,
facilitating on-site loan origination and salary-deducted repayment
processes
◦ Managed and nurtured company relationships through a Key
Account Strategy to secure business retention
◦ Aggressively pursued market share growth through strategic
penetration and expansion efforts
◦ Led and motivated a sales team, ensuring the achievement of
targets and adherence to budgets
◦ Collaborated with the marketing department to implement
dynamic
Marketing Strategies
◦ Represented the company at trade shows to bolster brand
visibility
and forge industry connections
◦ Monitored sales activities, reporting on challenges and adopting
best
practices to enhance productivity
◦ Engaged in continuous networking to onboard new corporate
clients
◦ Identified and capitalized on cross-selling opportunities for a
diverse
range of banking products
◦ Managed a team comprising 4 Internal Loan Originators and 1
Administrative Assistant, along with 3 External Loan Originators
(Contract Workers)
◦ Upheld strict Governance and Compliance standards, including
KYC,
AML, and NCA regulations.

Company industry:
Banking

Specialist

October 2006 - March 2008

Liberty Life

Durban, South Africa

October 2006 - March 2008

Company industry:
Insurance & TPA
Job role:
Information Technology

Wealth Manager

January 2004 - January 2008

Liberty Life Insurance Public Company Ltd

Johannesburg, South Africa

January 2004 - January 2008

• Expertly marketed Liberty Lifes suite of Insurance and
Investment
Products to a diverse clientele, including individual and corporate
entities
• Implemented the Project 100 Strategy, leveraging Centers of
Influence to drive a robust marketing and sales campaign
• Delivered comprehensive Business to Business (B2B) solutions,
including Group Benefits, Medical Insurance, and Pension &
Provident Funds, enhancing employee financial security
• Tailored Business to Customer (B2C) strategies to meet individual
wealth protection and creation objectives
• Actively engaged in networking groups within targeted markets to
expand client base and foster professional relationships
• Monitored financial markets and economic trends, staying abreast
of
innovative financial products to inform strategic advising
• Maintained strict adherence to regulatory standards, ensuring
compliance and governance in all operations
• Streamlined operational and administrative processes for
increased
efficiency and client satisfaction
• Conducted educational Wealth & Health workshops, providing
valuable insights at various negotiated platforms.

Company industry:
Insurance & TPA

Financial Advisor

July 2004 - August 2006

Liberty Life

Johannesburg, South Africa

July 2004 - August 2006

Company industry:
Insurance & TPA
Job role:
Finance and Investment

Operations Manager

May 2000 - January 2004

Frendz Solution Service

Johannesburg, South Africa

May 2000 - January 2004

Company industry:
Retail & Wholesale
Job role:
Management

Procurement Manager

June 1996 - April 2000

Pacific Office Supplies

Johannesburg, South Africa

June 1996 - April 2000

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Purchasing and Procurement

Education

Swiss School of Managemen

December 2018

December 2018

Bachelor's degree, International Management

United Arab Emirates

courses: Financial Advisory and Services Act(FAIS), Financial Intelligence Center Act(FICA), National Credit Act(NCA), Anti Bribery & Corruption, Anti-money Laundering(AML), Information Risk Management, Code of Banking Practice, Code of Ethics, Sanctions, Occupational Health & Safety.

University of Cape Town

January 2012

January 2012

High school or equivalent, Project Administration

South Africa

courses: Certificate in Project Administration

Azara Secondary School

January 1992

January 1992

High school or equivalent, Matriculation

United Arab Emirates

Skills

ACCOUNT MANAGEMENT
Beginner
ACCOUNT MANAGEMENT
Beginner
B2B
Beginner
B2B
Beginner
BANKING
Beginner
BANKING
Beginner
COLD CALLING
Beginner
COLD CALLING
Beginner
CREDIT
Beginner
CREDIT
Beginner
CRM
Beginner
CRM
Beginner
DIRECT MARKETING
Beginner
DIRECT MARKETING
Beginner
FINANCIAL
Beginner
FINANCIAL
Beginner
FINANCIAL ANALYSIS
Beginner
FINANCIAL ANALYSIS
Beginner
LEADERSHIP
Beginner
LEADERSHIP
Beginner