Herlyn Castillo, Admin Asst. cum HR Recruitment

Herlyn Castillo

Admin Asst. cum HR Recruitment

Al Seer Marine

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Business Administration
Experience
15 years, 1 Months

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Work Experience

Total years of experience :15 years, 1 Months

Admin Asst. cum HR Recruitment at Al Seer Marine
  • United Arab Emirates - Abu Dhabi
  • September 2019 to September 2021

Supports human resources processes by administering sending and scoring technical tests, scheduling virtual interviews with the panel members, collecting the assessment feedback, sending a submission, and collecting required docs for profile - locally/internationally hired, doing a reference check. Maintains the HR candidate database logs for pooling/rejected/withdrawn application/future reference. Updating candidate’s status either active or rejected. Maintains employee/candidate confidence and protects operations by keeping human resource information confidential. Maintain quality service by following organization standards.

Receptionist cum Admin/HR Coordinator at Innovation Employment Services
  • United Arab Emirates - Abu Dhabi
  • February 2015 to May 2019

Provides general office support with a variety of clerical activities and related tasks. Responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, the flow of correspondence, requisition of supplies as well as additional clerical duties.
Scheduling the shortlisted candidates for the interview; Giving an offer letter and collecting documents for the pre-visa application.
Attending and informing the newly hired employee(s) to do medical/typing emirates ID, signing labor contract/cancellation, and collecting required docs. Uploading and updating files in the HRMS. Dispatching and sending docs for pre-visa Dubai application. Maintaining tracking files daily. Keeping valuable docs to dispatch.
For the cancellation process, let staff sign, collect necessary documents, upload, and update in HRMS for assigning tasks.
Performing induction meetings to new staff by issuing and explaining the offer letter and collecting all documents required for the new visa process.

Issuing/handing over requested letters like salary certificate, no objection certificate, experience certificate, and salary transfer letter to the staff.

Handling valuables documents like cash, passport, Emirates ID, insurance card, CICPA PASS, and contract. Responsible for dispatching docs to the concerned department. Manage the flows of documentation within the organization.

Area Manager at Lydias Lechon Restaurant Inc.
  • Philippines - Manila
  • June 2011 to January 2015

Manages difficult or emotional customer situations; responds promptly to customer needs. Takes responsibility for subordinate’s activities; provides regular performance feedback; develops subordinates’ skills and encourages growth; balances team and individual responsibilities; contributes to building a positive team spirit; promotes a harassment-free environment. Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals; contributes to profits and revenue; follows policies and procedures; Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Follow instructions, respond to management, direction; complete tasks on time, or notify the appropriate person with an alternative plan; is consistently at work and on time. Strictly auditing of Food Safety compliance and IPSC (Image, Product, Safety, and Cleanliness) of the store.

Store Supervisor at Lydias Lechon Restaurant Inc.
  • Philippines - Manila
  • May 2009 to June 2011

To supervise the daily operations of the store and maintain the quality store operations. Strictly follows in food safety and food quality.
Do planning leading, organizing, and controlling in everyday operations.
Delegate tasks to workers. Ensure that the staff follow all safety and health codes and the food is prepared correctly and quickly
Handle complaints from customer when they arise.
Provide quality of food and beverage consistently.
Doing monthly inventory and profit and loss monthly.

Admin and Office Cashier at Lydias Lechon Restaurant Inc.
  • Philippines - Manila
  • June 2008 to May 2009

Do clerical works like checking sales invoice and updating in database. Responsible for managing cash funds of liaised for bank deposits and check encashment. Maintain a record of tally in Accounting notebook; prepare the daily cash collections for deposit; Ensure that all funds are properly kept inside the vault; Doing the Accounting ticket, recording of the disbursed voucher, checking of petty cash fund and also act as "vault co-custodian".

Sales Clerk at TOBY’S SPORT AND HOBBIES, INC
  • United Arab Emirates
  • September 2007 to March 2008

Do selling and assisting customer’s inquiry and complaint.
Promoting and demo new sports and exercise equipment.
Do monthly inventory.

Sales and Marketing Assistant at TARIO,INCORPORATED(RealEstateMktg.,Brokerage,and Consultancy)
  • United Arab Emirates
  • February 2005 to June 2006

Assisting and coordinating the set up for the tripping schedule of the agent.
Serves as a Sales Secretary as per entertaining and give information about the project. Entertaining ingoing inquiries and discuss the payment scheme.
Accompany the agent and their client during tripping day and discuss all the features of product to the clients.
Conceptualize and design format, print marketing and promotional materials.

Education

Bachelor's degree, Business Administration
  • at Adamson University
  • January 2004

Specialties & Skills

problem solving skills
Employee Relations
Maintaining Business Relationships
Direct Recruiting
Customer Service Skills
CUSTOMER RELATIONS
FEATURES
INVENTORY MANAGEMENT
MARKETING
MICROSOFT OFFICE
ORGANIZATIONAL SKILLS
PROFIT AND LOSS
PROMOTIONAL MATERIALS
QUALITY

Social Profiles

Languages

Tagalog
Expert
English
Expert

Training and Certifications

Advance Communication Skills (Training)
Training Institute:
New Horizons Training Center
Date Attended:
July 2020
Advanced Excel (Training)
Training Institute:
Time Training Center
Date Attended:
July 2021

Hobbies

  • Fishing, walking, cooking, singing