Government Relations Manager
The Ritz Carlton-Dubai
مجموع سنوات الخبرة :16 years, 1 أشهر
Consistently offers professional, engaging and friendly service
Oversee all areas of government relations Department ( Immigration, DTCM, Embassies, RTA, Municipality, Dubai Airport, Economic Department, Civil Defence, Real Estate, DEWA and Bank, by submitting and collecting all kind of transactions such as : Immigration Computer Card, PRO Card, Colleagues Emirates ID, Hotel Postal box Subscription renewal, Hotel’s liquor permit renewal
Yearly Trade licenses renewal Obtaining permits for the exhibitions & events held in the hotel by any government agency as deemed appropriate e.g. CSR. Activity (Red Crescent).
Hotel classification certificate renewal.
Conducting all formalities to issue entertainment permits.
The Electronic Hotel Establishment Information System license renewal
Direct fire alarm system license renewal.
Follow up to finalize any open legal cases.
Attestation for all legal documents.
Applying and renewing the chamber of commerce & industry certificate on yearly basis..
Applying online visas for guest.
Sending colleagues database to CID report.
Arranging documents for Medical and Emirates ID.
Applying sales strategies to maximize revenue. Taking care of guest needs, knowledge of services and facilities.
o Maintaining communication within the department and with other departments to ensure efficient operation and guest satisfaction
o Fulfilling the task of Front Desk, Such as check in, check out, cashiering, telephone courtesy.
Aside of handling daily functionality of the Receptionist, I was also handling the incoming reservation, inputting into the system including, confirming, amending and cancelling the booking as appropriate
o Fulfilling the task of Front Desk, Such as check in, check out, cashiering, telephone courtesy.