KHADIJA ALDALAL, Internship Officer

KHADIJA ALDALAL

Internship Officer

Arab Insurance Group

Location
Bahrain - Manama
Education
Master's degree, Banking and Finance
Experience
6 years, 4 Months

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Work Experience

Total years of experience :6 years, 4 Months

Internship Officer at Arab Insurance Group
  • Bahrain - Manama
  • December 2017 to May 2018

Assist the department head with the outline, implementation and execution of
the company business plans. Assist the department head in all Corporate
Communications activities.
* Business Planning: Contribute to the business planning process by
preforming regular reviews of the company business plan in
coordination with the business units to ensure accurate and timely
execution of the plan in adherence to the corporate business plan and
general management specifications.
* Publications: Assist in production of the company's publications in
term of content and edit process to ensure accuracy and timeless of
regular and special publications.
* Business Intelligence: Assist in the market research and feasibility
studies by gathering the required data and providing them for further
analysis and recommendations in a timely and efficient manner.
* Reports: Maintain business intelligence on markets and producers
(market reports, company profiles, annual reports, supervisory reports
etc.) in an accurate timely manner.
* Company website: Coordinate and Conduct regular reviews and
updates to the company's website and ensure validation and accuracy
of published data in a timely and efficient manner.
* Client Events: Assist in the company's client events logistics and
execution in a timely and efficient manner.
* Filling System: Maintain a systemized filling system (physical and in
the system) for the physical and indexed reports and data to ensure
smooth retrieval in a timely and efficient manner.
* External Interface: Establish and maintain relationships with suppliers,
agency, insurance companies, insurance regulatory authorities and
associations to get required information on timely manner.

Administrative Assistant at CTS Middle East Bahrain W.L.L
  • Bahrain - Manama
  • January 2014 to August 2015

1. Provides professional administrative services, which include but are not limited to:

• Liaising and maintaining effective working relationships with the office and branches, industry, government and other internal and external clients to facilitate information gathering, sharing and coordination of effort.
• Organizing and coordinating the flow of correspondence, submissions and other information and requests so that priorities are set and deadlines met.
• Screening, assessing and directing incoming calls.
• Preparing business expense forms and travel vouchers.
• Compiling material for divisional meetings, preparing agendas, and following up with action points.
• Ensuring confidential and/or urgent material is handled appropriately.
• Other administrative duties as required.

2. Provides Reception Services:

• Receives and screens incoming calls, greets visitors, and provides friendly and professional service to both internal and external clients.
• Ensures visitors sign in, receive visitor tag and notifies staff member of their visitor’s arrival
• Ensures client issues, incidents and requests are handled with professionalism and in compliance with service standards.
• Maintains the condition of the reception area, main lobby, public seating area and kitchen area.

3. Provides Mail and Courier Services:

• Opens, sorts, stamps and distributes incoming mail and deliveries.
• Receives, logs, and processes incoming cheques and legal documents
• Prepares, tracks, and confirms delivery of outgoing mail packages.
• Monitors and maintains the inventory of all mail supplies, including courier labels and packaging.

4. Provides support to division staff by:
• Providing administrative support services as required for travel, meeting arrangements and correspondence.
• Assisting with the administration of various administrative-based functions as requested.

Administrative Assistant at CTS Middle East Bahrain W.L.L
  • Bahrain
  • August 2011 to January 2013

1. Provides professional administrative services, which include but are not limited to:

• Liaising and maintaining effective working relationships with the office and branches, industry, government and other internal and external clients to facilitate information gathering, sharing and coordination of effort.
• Organizing and coordinating the flow of correspondence, submissions and other information and requests so that priorities are set and deadlines met.
• Screening, assessing and directing incoming calls.
• Preparing business expense forms and travel vouchers.
• Compiling material for divisional meetings, preparing agendas, and following up with action points.
• Ensuring confidential and/or urgent material is handled appropriately.
• Other administrative duties as required.

2. Provides Reception Services:

• Receives and screens incoming calls, greets visitors, and provides friendly and professional service to both internal and external clients.
• Ensures visitors sign in, receive visitor tag and notifies staff member of their visitor’s arrival
• Ensures client issues, incidents and requests are handled with professionalism and in compliance with service standards.
• Maintains the condition of the reception area, main lobby, public seating area and kitchen area.

3. Provides Mail and Courier Services:

• Opens, sorts, stamps and distributes incoming mail and deliveries.
• Receives, logs, and processes incoming cheques and legal documents
• Prepares, tracks, and confirms delivery of outgoing mail packages.
• Monitors and maintains the inventory of all mail supplies, including courier labels and packaging.

4. Provides support to division staff by:
• Providing administrative support services as required for travel, meeting arrangements and correspondence.
• Assisting with the administration of various administrative-based functions as requested.

Secretary at Al-Waraqoon Company W.L.L
  • Bahrain
  • October 2007 to May 2010

4+ years of experience as a secretary with proven track record of
successfully managed projects and meeting deadlines systematically.
* Responsible to preserve relationship with clients to understand their
requirements.
* Responsible for gathering, analysing and summarizing information to
manager as required and clerical activities of administrative
departments such as answering phone calls, preparing reports and
compiling files.

Education

Master's degree, Banking and Finance
  • at University of Leicester
  • January 2018
High school or equivalent, Finance
  • at Dear Hiring ManagerUniversity of Leicester
  • September 2017
Master's degree, Banking and finance MSc
  • at University of Leicester
  • January 2017

courses: Banking & Finance MSc

Bachelor's degree,
  • at Delmon University
  • January 2012

Specialties & Skills

ADMINISTRATION
ADMINISTRATIVE SUPPORT
CUSTOMER RELATIONS
DELIVERY
DIRECTING
GOVERNMENT
INVENTORY MANAGEMENT

Languages

English
Expert

Memberships

Member for University of Leicester Finance Society.
  • member
  • September 2017

Training and Certifications

Certificates (Certificate)
Date Attended:
September 2018
Certificate of Appreciation from Bahrain youth society. (Certificate)
Date Attended:
January 2012

Hobbies

  • Enjoy travelling and engaging with different cultures.