خيري المدهون

• Drive comprehensive business development initiatives to accelerate revenue growth and expand market presence through strategic partnerships.
• Cultivate and convert opportunities while reinforcing relationships with suppliers, customers, and stakeholders to boost commercial success.
• Formulate and implement corporate growth and revenue strategies that align with current market trends and organizational goals.
• Mentor and empower the business development team, fostering skill enhancement and performance improvement for sustained success.
• Leverage data-driven insights to identify new market opportunities, resulting in increased competitive advantage and enhanced profitability.
• Collaborate cross-functionally to ensure alignment of business development efforts with overall company objectives, driving cohesive growth strategies.

• Spearheaded the development and execution of innovative business development strategies, achieving significant revenue growth by identifying and leveraging key market opportunities.
• Directed a high-performing team of over 15 sales professionals, consistently exceeding sales targets and cultivating a culture of excellence through effective mentoring and coaching.
• Partnered with cross-functional teams, including marketing and product development, to create and implement go-to-market strategies that enhanced customer experience and boosted client retention.
• Established and nurtured strong relationships with clients and stakeholders, driving long-term business growth and fostering collaboration across departments.

• Develop and execute innovative business development strategies to enhance market presence and drive sustainable growth.
• Lead and mentor a diverse team of sales professionals, fostering a collaborative environment to exceed performance goals.
• Implement comprehensive training initiatives to equip team members with essential skills and knowledge, aligning with market trends.
• Spearheaded initiatives that resulted in significant revenue growth, showcasing a proven track record of achieving and surpassing targets.
• Cultivate strong relationships with key stakeholders to identify new business opportunities and enhance customer engagement.
• Utilize data-driven insights to inform strategic decisions and optimize business development efforts across various sectors.

• Leveraged supply chain expertise to identify and capitalize on new business opportunities, enhancing market presence.
• Developed strategic partnerships with vendors, driving collaboration and innovation to support business growth.
• Implemented data-driven decision-making processes to optimize resource allocation and improve profitability.
• Cultivated strong relationships with stakeholders, ensuring alignment on business objectives and fostering customer loyalty.
• Spearheaded initiatives to enhance operational efficiency, contributing to an agile and responsive business environment.
• Championed cross-functional collaboration, aligning supply chain strategies with business development goals for sustained growth.

• Maintained comprehensive records of sales performance, pricing, and KPIs to facilitate strategic, data-driven decision-making.
• Developed and executed targeted monthly initiatives aligned with customer roadmaps, significantly improving collections and cash flow.
• Provided hands-on coaching in advanced sales strategies, objection resolution, and effective communication, resulting in measurable performance enhancements.
• Successfully expanded market presence by onboarding new clients and launching an additional business segment in the Western region.
• Led cross-functional collaboration to optimize sales processes and drive growth initiatives, positioning the organization for sustained success.

• Spearheaded daily customer service operations, fostering a seamless client experience and swift issue resolution.
• Crafted and refined customer service procedures and policies, driving enhanced customer satisfaction and operational efficiency.
• Trained and mentored new team members, equipping them with the skills to uphold the organization’s customer service excellence.
• Achieved a remarkable 96% reduction in customer response times, significantly boosting customer satisfaction and loyalty.
• Leveraged customer insights to identify growth opportunities, aligning service improvements with business development strategies.
• Collaborated cross-functionally to enhance service offerings, contributing to overall business growth and client retention.