Khaldoun Baddour

• Managing the Sales Team in UAE & Oman for commercial Projects; leading/ motivating the team to achieve customer satisfaction
• Providing Engineering Solution Providers for developers, designers and contractors
• Dealing with the products of commercial furniture & Sanitaryware and its brand positioning
• Adding new accounts & creating new opportunities for enhancing revenue in commercial furniture business; meeting with Developers, Designers, Architects, Contractors regularly to maintain good relation
• Planning, developing and appointing new businesses partners to expand products’ awareness in the market and working in close interaction with dealers to Customers’ satisfaction; ensuring that Company Strategy and policy been implemented
• Maximizing sales opportunities for commercial furniture by establishing alliances, resulting in deeper market penetration and reach
• Acquiring new clients by prospecting & generating leads and ensuring achievement of the defined targets
• Driving strategic vision by institutionalizing process improvements, infusing new ideas and taking an enterprise-wide approach to unlock maximum synergy to attain larger incremental sales, impacting top-line & bottom-line growth
• Developing robust market knowledge of existing & potential clients and ensuring business growth opportunities are aligned to the company’s strategic plans
• Revamping the business model & strategy to build a more responsive & market-driven organization; developing plans/ internal controls/ SOPs and market evaluation to take the business to next level
• Mentoring & motivating the team members to ensure efficiency in process operations
• Heading performance management including development of plans for staff coaching, recruitment and hosting of constructive meetings
• Ensuring achievement of KPIs in terms of productivity, operating efficiency, cost and customer service, cash flow projections, reports and budgets
• Driving business growth in terms of value, volume and market share by introducing new marketing ideas & concepts; directing service - sales promotional activities as a part of brand building & market development effort
• Conducting extensive business research & analysis to understand competitor activities, gaps & trends
• Identifying new opportunities, cementing healthy relationships with key clients and members for continuous business; strategizing on impacting customer decision criteria
• Leading projects and sales to build proactive & innovative solutions and address business challenges, thereby achieving organizational goals & objectives

Related Brands:
• Kohler, USA
• Delabie, France
• Geberit, Switzerland
• Claytan, Malaysia
• Caroma, Australia
• White Horse: Malaysia • NOBILIA, Germany
• IMOLA, Italy
• RAKO, CZ
• Bobrick, US
• Zurn, US

• Met with consultants, interior designers & contractors to specify brands
• Attended technical training for the products
• Built relationships with new customers (Developers, Designers, Architects & Contractors)
• Maintained the relation with regular customers through the services
• Planned, developed, and appointed new business partners to expand products’ awareness in the market and worked in close interaction with dealers to attain Customers’ satisfaction
• Intervening when necessary to aid the group in resolving complicated issues and overcoming obstacles
• Encouraging creativity, risk-taking, and constant improvement in order to enhance the team performance

Related Brands:
• VitrA, Turkey
• Franke, Switzerland
• Grohe, Germany
• Sanit, Germany • Geberit, Switzerland
• Kludi, Germany
• Tapwell, Sweden
• Miro, Europe

 Studying the production order after getting the Project / Job Awarded
 Reviewing the Clients’ Quality Manual -If Applicable- to be implemented
 Planning for the Materials as per client’s approvals and Prepare necessary submittals
 Preparing the procurement plan and for the assigned projects
 Coordinating between Engineering Department and Client for drawings approval and for any modifications in Design
 Coordination with Procurement Dept. for the raised Purchase requisitions and the provide necessary justifications
 Coordinating with Suppliers for Materials Deliverable
 Compute costs by analyzing labor, material, and time requirements.
 Prepare special reports by collecting, analyzing, and summarizing information (Progress of Projects)
 Maintain cost data base by entering and backing up data
 Coordination with the Production for Clients updates
 Assisting logistics team esp. concerning exporting
 Solving problems faced during projects cycle
 Conducting coordination meetings with client and internal department for monitoring the project progress.
 Conducting weekly progress meeting to review the completion of works and to plan the upcoming works for the week.
 Performance monitoring of suppliers and subcontractors with reference to delivery time, quality of products/services delivered, competitive costs, compliance to HSE standards etc.
 Following up Customer’s requirements during Project Progress till project closing and following up till Final Approvals and release payments.

Key Deliverables -( Business Development)
 Development of Sales & Marketing Dept., for External Market
 Study the market demand of Products and Services that could be Provided by us
 Invest in new Technology in order to comply with Clients’ Requirements and compete our customers’ needs and increasing the External Sales Target
 Training, developing and Certifying Skilled technicians for Continual Improvements & to comply with New Market Requirements
 Registration of our Company Profile in local and abroad Companies


MR Roles:
 Creating the Integrated Management System (QMS) (ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007)
 Monitoring the procedures to be implemented as per the QMS (Quality Management system)
 Preparation for the annual and bi annual internal audits
 Managing the QA/QC Dept. and arrange for Quality Clients’ requirements
 Customer Satisfaction review and continual improvement based on customer satisfaction report.
 Conducting Management Review Meetings.
 Review of the Document Change Requests, its actual requirements and approvals or rejections.
 Developing and Modifying Procedures through Document Change requests for Inspections and Production monitor and control the Productivity to Comply with Clients’ requirements & Satisfaction

 Introducing companies for the products/ Services we provide
 Meeting with Clients for Getting inquires and information for their needs
 Coordinating with Engineering Department for required design proposal for Clients’ approval prior to pricing
 Prepare work to be estimated by gathering proposals, specifications, and related documents.
 Compute costs by analyzing labor, material, and time requirements.
 Collecting Quotations from Suppliers & Subcontractors.
 Calculation of total man hours, man power costs, material costs, subcontract costs & equipment costs.
 Estimating of High end projects in reference with the tender drawings, BOQ, General & Particular Specification.
 Following up with Clients’ for the Confirmation of Orders

Key Project Overview:
Title: Pioneer Camp
Client: Al Hosn Gas
Synopsis: Design, manufacture, supply & installation of Accommodation camp for 80 Senior Personnel for Al Hosn Gas. Camp facilities include Camp Office, Recreation, Green Area, STP’s, Kitchen & Mess Facilities, Mosque and Clinic Units. Camp was designed as per the ADSSC Regulations for the Waste Water Works and ADDC regulations for the Electrical Works.

Title: 1000 Bed Accommodation
Client: GASCO
Synopsis: Design, manufacture, supply & installation of Accommodation camp for 1000 Personnel for GASCO. Camp facilities include Camp Office, Recreation, Green Area, STP’s, Kitchen & Mess Facilities, Mosque and Clinic Units. Camp was designed as per the ADSSC Regulations for the Waste Water Works and ADDC regulations for the Electrical Works.


Title: Prefabricated Accommodation Units 500nos & Ablution Units 150nos
Client: Command of Military
Synopsis: Design, manufacture, supply & installation of Aluminum Accommodation and Ablution units for Command of Military. Units were fabricated of Steel Chassis, Aluminum Sandwich Panels and Roof. All the units were supplied to client in the project completion period. Accommodation Units consists of 2 Room + 2 Baths.




Title: Prefabricated Satellite Offices
Client: Emirates Nuclear Energy Corporation
Synopsis: Design, manufacture, supply & installation of Satellite Offices (2 nos) each office consisting of 14 chassis. These multi skid units were prefabricated at the yard and transported to client premises where they were assembled and joined together. This office space included a kitchen, toilets, prayer room and separate ablution unit.


Title: 1 Hour Fire Rated Prefabricated Building for Saudi Aramco.
Client: Dodsal & Company.
Synopsis: Design, manufacture, supply & installation of Project Office and Project Accommodation Camp. Project Office includes for client office and the contractor office. Camp units include accommodation for all staff and labors. The camp facilities are equipped with reading rooms, laundry, kitchen and dining, mosques, clinic buildings etc. Total chassis for the project being 590nos.


Title: Executive Accommodation 12 Villas
Client: Al Hosn Gas (Shah Gas Development)
Synopsis: Design, manufacture, supply & installation of 12 Villas for Executives. These works included all external works like soft landscaping, hard landscaping. These villas were equipped with SMATV, CCTV, television, internet and telephone facilities. This was a turnkey project. All furniture and equipments were supplied and installed.