Customer Service Coordinator
Sharief center for training & management counsulting
Total years of experience :16 years, 9 Months
Greets the public coming into the Center and using its facilities; answers phone efficiently and professionally.
• Works with UCC departments to assist with room scheduling, signage and securing of materials and resources for classes and workshops.
• Assists with building maintenance issues of the Center.
• Assists in taking phone and walk-in registrations for non-credit classes.
• Directs customers to appropriate staff, departments and resources.
• Uses various software and web based applications to create and manage documents and course information.
• Copies and files information.
• Assists with notifying students of class changes and cancellations.
• Opens/Closes building as necessary.
• Performs other duties as assigned by supervisor.
Maximise total return for each assigned asset through the analysis of property efficiency and identifying opportunities for improved performance .
• Work closely with third party property managers and leasing agents to provide direction for and oversight of business plans, budgets, forecasts, leases, analysis and approvals
• Negotiate third party contracts .
• Manage cash flow, distribution analysis and investment projections .
• Develop and distribute periodic asset management reports to investors, consultants and other partners .
• Provide pre-acquisition input and assistance in due diligence process, including review of financial and operational assumptions, and supporting the effort of originating and negotiation of debt financing .
• Model full life cycle financial analysis for each asset from acquisition through disposition .
• Manage coordination of post acquisition activities and integration of asset into the firm’s ownership portfolio .
• Oversee asset disposition process .
Develop financial and other operational systems
• Make sound financial decisions and recommendations to management in regards to professional
• accounting problems in maintaining fiscal control
• Interpret financial data for non-financial managers
• Implement appropriate changes in accounting systems and procedures
• Coordinate deadlines and data requests including those from all Health units
• Accurately analyze fiscal data and adopt an effective course of action
• Establish and maintain effective working relationships with all levels of staff and other contacts
• Prepare clear and comprehensive financial, narrative and statistical reports
• Communicate ideas and information, effectively, both orally and in writing
Maximise total return for each assigned asset through the analysis of property efficiency and identifying opportunities for improved performance .
• Work closely with third party property managers and leasing agents to provide direction for and oversight of business plans, budgets, forecasts, leases, analysis and approvals .
• Negotiate third party contracts .
• Manage cash flow, distribution analysis and investment projections .
• Develop and distribute periodic asset management reports to investors, consultants and other partners .
• Provide pre-acquisition input and assistance in due diligence process, including review of financial and operational assumptions, and supporting the effort of originating and negotiation of debt financing .
• Model full life cycle financial analysis for each asset from acquisition through disposition .
• Manage coordination of post acquisition activities and integration of asset into the firm’s ownership portfolio .
• Oversee asset disposition process .
• collating, preparing and interpreting reports, budgets, accounts, commentaries and financial statements .
• undertaking strategic analysis and assisting with strategic planning .
• producing long-term business plans .
• undertaking research into pricing, competitors and factors affecting performance .
• controlling income, cash flow and expenditure .
• managing budgets .
• developing and managing financial systems/models
• carrying out business modelling and risk assessments .
• supervising staff .
• liaising with managerial staff and other colleagues .
Customer contact and agreement with them and coordination in terms of publicity work and advertising in the most famous radio channel in Egypt, Follow up with customers during the advertising period and record their observations and put forward ideas for the renewal of the quality of the announcement and what it contains to attract the listener .